Eventbrite Organizer Reviews

So it would be great if you could fix the update or simply revert it please. No one can look at their dashboard sales anymore as the entire app freezes. Also you now lengthened the process to enter a customers Information by requiring to click the more actions button which people forget sometimes and process tickets with no ones Information causing confusion. Lastly over a year ago you took away the feature that displayed how many tickets were remaining at different price tiers for the same event. Now if there are $15 and $20 tickets it will say 200 available but in reality only 20 are left at $15 and 180 left for $20. This is very annoying and hard to offer tickets accurately. I hope you take all of these complaints into consideration as I am part of a big organization that agrees.

I like EventbriteOrganizer because it’s easy for me to go in and see how many people I have coming to an event however, I can’t edit my events or change anything on them or delete anything. I was just sitting in a meeting and tried to be productive and edit an event but I couldn’t. I needed to delete one of my events and couldn’t do that. Really, all EventbriteOrganizer allows me to do is see how many people are coming to an event. I tried to do it with the regular Eventbrite app and it took me to the organizer. Very frustrating.
It needs work. Because it could be so good!

I really enjoy using Eventbrite Organizer on my mobile device because it helps me easily keep track of how many people I have signed up for our events which helps me manage the event venue, food, presenters, etc. for our non profit organization’s events. Eric Soriano ASPE Chapter 32 Programs Chairman

We sold over 200 tickets for a charity event to friends and family that we know. Eventbrite said that 190 of the tickets were traffic directed from them and their organizers and only a little over 10 tickets from our Facebook page and took over $500 of profit from us in fees because of it. Our Facebook page had over 10K people view it from ads WE PAID FOR. WE LINKED OUR EVENT PAGE TO EVENTBRITE AND DIRECTED THE TRAFFIC THERE OURSELVES. Eventbrite doesn’t answer their contact phone number. As convenient as EventbriteOrganizer and website seems, they are scamming money from you. Won’t be using this service anymore

A first-time user, I was extremely disappointed in this service. EventbriteOrganizer is lame & there’s zero support. I found it difficult to share links, was annoyed to pay sales tax on a non-taxable training, and more than a week later, I’m still waiting for my money. I upgraded & paid even more fees, hoping for better options. The float time is absolutely ridiculous to close out these events. Nobody takes this long to transfer funds! I am now late on my mortgage because I’m waiting for these people to pay me what’s left of my money.

Love EventbriteOrganizer, makes managing my ticket orders easier. The fees are a little high on my big ticket events but other than that I am very happy with it. I would recommend to others.

I’ve used EventbriteOrganizer for quite a while for numerous events, and have had great success & ease. I’ve been able to have team members log in simultaneously, which has been helpful. The one major part I’m looking for in a Mobile app is to be able to edit details of my event without having to log on from a computer/laptop. I wish EventbriteOrganizer would have the functionality to do that.

Ok here’s the good. It works... mostly. Getting an up to date read on how many tickets are sold is clumsy at best. Refresh page and wait sometimes over 30 seconds for the data to repopulate.

There was a recent change to the GUI that makes assigning a name and email to comped tickets impossible. I think you tried to streamline the process of selling and somehow made it more convoluted. Everything should be done in steps. Step 1. Step 2. Confirm. Not with sub menus and back tracking...

I get this is a box office solution only. So it’s got one job please make it good at it.

Another small gripe is attendees will have a tiny green sliver to indicate they have been checked in. You can barley see it on certain devices. Make it a check mark for dog’s sakes!

I encourage your team to read these reviews careful and fix your app!

It’s a great app to check in guests and get real time stats, yes. However I can’t make one single edit to an event. Can’t delete, add, or change anything. I have to do that from a browser which is just clumsy and frustrating. EventbriteOrganizer would be 5 stars and blow the competition out of the water if it had the ability to edit/add/delete events.

Can’t say enough about EventbriteOrganizer . Super useful and easy to navigate. Updates are always on point

EVENTBRITE since the pandemic has hidden underneath a shell zero communication lines except for a chat line. There are complex issues that cannot be addressed in a timely manner because you have to search high and low for a chat line since you cannot call a rep. This ticket service has become useful for events under 200 attendees. No longer a fan of EVENTBRITE. Yet to receive my payment.

Underwhelmed with the ability to use EventbriteOrganizer , works great for check-in however if you are the organizer trying to make changes or get notifications there’s almost no options. There should be the ability to get notifications of sales and total amounts as they come in live.

How about a simple share button on each event to share the short link from EventbriteOrganizer . I have to go to the browser to do that.

You can implement editing details and ticket type as well.

We recently had a corporate event that we used Eventbrite for. We decided to use the Organizer app to check in attendees. EventbriteOrganizer appeared to work at first. To our dismay, after a few minutes it started checking out attendees that we checked in! It completely messed up our tracking and we don’t have an accurate headcount of who attended. We will not be using this terrible app again!

EventbriteOrganizer is incredibly easy to use for large events. I used it to scan people in for a show at a university with 500+ attendees. The QR scanning is seamless, and the event names list is very helpful. Highly suggested to use!

Has a weird issue where it shows deleted orders when searching for checkin process. Web version does not show deleted orders. But otherwise works great.

Its a great tool for keeping up with my events. It would be great if one could be able to see tracking links insights.

Well put together, straight forward and fairly easy to use. Thanks for your hard work.

Overall easy to use and nice layout.
It needs the following basic functions added:
1- Add push notifications for when tickets are sold. Right now it only gives you push notification for when the first ticket is sold.
2- In the settings, I am unable to turn the auto check in on or off. It is just stuck on ON.

Thank you for making EventbriteOrganizer and constantly updating it with awesome features.

What is the point of it if you can’t actually manage anything? You can only work with the ticketing side but are unable to edit anything else. This has been a major stress of this platform for many years and I am surprised to see that there have been no improvements. Super disappointed.

EventbriteOrganizer needs:

Ability to export attendees lists to email or other apps.

Ability to create lists based on only one metric (e.g. free tickets only; VIP tickets; early-bird; etc)

Ability to share lists or stats for a single event with others without having to give full access to the entire app and all other events.

Well, I’m not sure I can say 1st time user. I am unable to even log in on EventbriteOrganizer . I have used the regular Eventbrite app to purchase tickets for other events. This is my first time using organizer to set an event that I am hosting. I have tried to select the “help” button and there is no response from that either. So, overall, EventbriteOrganizer is not useful since I can’t even use it.

Wonderful and handy app. As an organizer however I would love to see a one touch feature to contact attendees - enable calling & emailing them when respective fields are clicked in orders tab.

You can’t edit the events. I clicked manage to edit my event. Then they direct me to EventbriteOrganizer that doesn’t even manage EventbriteOrganizer . If this is a mobile box office only then don’t force me here when I am clicking manage event.

Good at checking in people who have prepurchased their tickets, but there doesn't seem to be any way to add people who pay at the door (we want the attendee list/ count after the event, so we want everyone entered into eventbrite's system, even if they did not pay through eventbrite). At the door sales with EventbriteOrganizer- including cash, check and (with a reader) credit card- would be a very useful feature!

EventbriteOrganizer keep reading offline unless connected to WiFi, make it hard to manage event unless WiFi is available.

Just started using EventbriteOrganizer for an event. Makes keeping up with registration a breeze!