Contact Explore Singapore

Contact Explore Singapore Support


Company Name:

About: Recommended by CNN and Lonely Planet, this is Singapore's best subway map!
Up-to-date with all the metro lines; Works offline; Routeplanner, GPS, Street
maps; English and Chinese included. Download the app completely free! The free
app is ad-supported.


 
  2025-12-29

Explore Singapore Customer Service 💢

Hard-to-find customer service info can be a red flag. Is Explore Singapore Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of ExploreMetro



Verified email  

Contact e-Mail: [email protected]


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Explore Singapore MRT map Website

Privacy Policy: https://www.exploremetro.com/privacy/

Developer: ExploreMetro





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Protect your data and wallet. We investigate the developer's website (Exploremetro.com), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

4.6 out of 5

垃圾

2025-03-12

by Hututkllkkxx

鸡肋,完全不实用

So far best Singapore metro app

2025-03-13

by Ifeguy

I've tried about 5 Singapore metro apps .. this is the only one usable.. maps are updated (blue line missing on others) and gps function works..

I like it.. I'd prefer the locate automatically pulled up the map view as I find it a little clumsy .. but it works

Good app

2025-03-14

by Smeens

Useful, no trouble with it really, pretty accurate times between stations.




Have a Problem with Explore Singapore? Report Issue




Why should I report an Issue with Explore Singapore?

  1. Pulling issues faced by users like you is a good way to draw attention of Explore Singapore to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Explore Singapore customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Explore Singapore.


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