Contact Air China Support
Company Name: Air China Limited
About: AVIC Shenyang Aircraft Company Limited manufactures aviation products.
Headquarters: Shenyang, Liaoning, China.
Air China Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Air China. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Air China. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Air China Limited
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit 携程旅行 Website
Privacy Policy: https://contents.ctrip.com/huodong/privacypolicyh5/index?type=2
Developer: 携程旅行网
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Get Pricing Info for AVIC Shenyang AircraftContact AVIC Shenyang Aircraft! Or Contact Support
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Read 3 Customer Service Reviews 😭😔💔
Star alliance
by Maxipostigo
The treatment of a one million miler member of United and star alliance gold member for more than 15 years is really bad. I can’t select a good seat checking in on the app as it doesn’t recognize my status, I can’t get upgrades and the worst point is that I have to use the airport lounge V8 having more than 15’ walk back and forth from the departing gate. The service inside the planes of air China is fantastic. I hope this trouble with the service checking in and with the app can be fixed ASAP. Thanks
As bad as it can get
by Faircritics
The sw is junk. You can not delete your information. It is so difficult to use and navigate. They announced big sale, I checked again and again, no change in price. There is zero confidence in using this app to book a flight. So I decided to delete my information but now I can’t.
You won’t believe that with such a big airline company you can have such dumb software, not only this app but their desktop website too.
Poorly designed app, slow responses
by BrandnewPsn
Having hard time to register my account - it requires verification via phone but assumes all users are using a Chinese number? When I chose “overseas”, I was asked to send a text message to a number that does not work in either US or China with error messages every time. When I tried to update my info, it seemed every step needed a minute or so to get in the system. Frustrating to use the app!
Have a Problem with Air China? Report Issue
Why should I report an Issue with Air China?
- Pulling issues faced by users like you is a good way to draw attention of Air China to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Air China customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Air China.
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