Contact Air China Support
Published by Air China Limited on 2024-02-29 About: AirChina is China’s only national flag carrier which offers not only
commercial flights
for the traveling public, but also special flights for
Chinese top leaders on their official visit to foreign countries. It is also a
Star Alliance member carrier.
How to Contact Air China Customer Service/Support
Listed below are our top recommendations on how to get in contact with Air China. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Air China. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Air China Limited
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Developer: Air China Limited
E-Mail: [email protected]
Website: Visit Air China Website
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Reported Issues: 3 Comments
By maxipostigo
Star alliance
The treatment of a one million miler member of United and star alliance gold member for more than 15 years is really bad. I can’t select a good seat checking in on the app as it doesn’t recognize my status, I can’t get upgrades and the worst point is that I have to use the airport lounge V8 having more than 15’ walk back and forth from the departing gate. The service inside the planes of air China is fantastic. I hope this trouble with the service checking in and with the app can be fixed ASAP. Thanks
By Faircritics
As bad as it can get
The sw is junk. You can not delete your information. It is so difficult to use and navigate. They announced big sale, I checked again and again, no change in price. There is zero confidence in using this app to book a flight. So I decided to delete my information but now I can’t. You won’t believe that with such a big airline company you can have such dumb software, not only this app but their desktop website too.
By BrandnewPsn
Poorly designed app, slow responses
Having hard time to register my account - it requires verification via phone but assumes all users are using a Chinese number? When I chose “overseas”, I was asked to send a text message to a number that does not work in either US or China with error messages every time. When I tried to update my info, it seemed every step needed a minute or so to get in the system. Frustrating to use the app!
Have a Problem with Air China? Report Issue
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- Pulling issues faced by users like you is a good way to draw attention of Air China to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Air China customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Air China.
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