Contact Harvest Support

by Meganomaly

This app was FANTASTIC, but with the recent updates of the past month or so, it’s almost unusable. I’ve switched to using just the desktop site, as the app doesn’t update internally to reflect new projects in the system, doesn’t update when projects and times are edited after initially posting, some times doesn’t post a submitted time at all, and doesn’t reflect the running month total anymore. It’s super clunky now, not intuitive. It feels like a major step backward in technology. I have to use this for my work, so I’ll continue to use the desktop site out of necessity. But I might just delete the app now, as it simply doesn’t work. Prior to these new graphic and mechanical overhauls, it was amazing. I would have given it 5 stars. If you guys want to keep your app customers, please revert back to your old systems, or just lightly update the old systems, instead of completely removing features and bogging down the servers. This is ridiculous!

EDIT: The developer replied to this review, so I updated the app following that. And the issues are still NOT solved.

by Plibc

So sorry to see the change to the new app. So many useful features and capabilities gone. For example, invoices pending no longer show the due date in the list.
When I opened the app to start tracking time today, it opened to yesterday and I started tracking time on the wrong day- no warning or request for confirmation that I wanted to track on a day in the past.
Starting and stopping the timer creates multiple tracking instances of the same project on a single day.
Just a mess. Did you have any user testing or feedback?
Recommend rolling back to the old version until you can call this one an improvement. Please don’t reply to this review with your standard answer I’ve seen on all the others. I’m not interested in looking for future releases when you had a perfectly good app to start with.

by Tazdev1123

Not quite sure how anyone in your development team could feel the latest upgrade is an improvement. It shows far less information and the screen doesn’t even seem to fit my phone. I have tried within the settings to fix that but have not been successful yet. But the worst part is the complete lack of information I used to have such as billing rates and amount earned. I received an email saying you had made many suggested revisions, which means others have complained about this upgrade as well but even when I updated to the latest version, it still is far worse than the old version. I understand the need to always try and improve your product, but the key word there is improve, not lessen.