Trans app not working? crashes or has problems?

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Last Updated on 2021-05-19 by IDW Publishing

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2 User reports:
App has problems

User reports 2

⚠️ Most reported problems ⚠️

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Common Trans Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Trans app on iOS and Android devices. Solve all Trans app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Trans iPhone Issues and Solutions

Trans iOS app crashes, not working, errors
Trans iOS app network issues
Trans on iOS has black/white screen

Trans Android App Issues and Solutions

Trans has errors/crashing/not working
Trans server network connectivity issues
Trans has black screen

Trans iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Trans app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Trans app crashes or not working on Iphone (iOS):

Close and restart the Trans app on iPhone
Update Trans app to the Latest Version for iOS
Uninstall and reinstall Trans iPhone app
Update your iPhone to the latest iOS version

Fix Trans on iPhone unable to connect to server/internet connection issues::

To resolve Trans network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Trans black/white screen (blank screen) on iPhone:

Follow the Trans iOS app troubleshooting guide Here →

Trans Android App Issues and Solutions

Fix Trans not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Trans app issues:

Force Stop the Trans App
1. On android, goto "Settings" » click Trans app. » click "Force Stop".

Update Trans to the latest version on PlayStore

Clear Trans App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Trans app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Trans.

Fix Trans unable to contact server/ Trans internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Trans » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Trans » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Trans on android.

Solve Trans black/white screens issue on Android:

Follow the Trans android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at IDW Publishing, developers of Trans.

About this app

The Transformers Comics app has been discontinued and all comics have been consolidated into the IDW Digital Comics Experience app. To continue reading your Transformers comics within the IDW Digital Comics Experience app, please run the Transformers Comics app and follow the steps to make the transition.