Contact NBC 5 Chicago Support

by Suzie47

Some computer nut just revamped this app and it’s horrible. You used to be able to find articles easily. There used to be a number in a red dot outside the app to let you know how many alerts there were. All you had to do is open the app and touch the little bell that had the red dot on it and it pulled up all the new stories. Now I have this huge number on the outside of the app but when I open it there is nothing that indicates new stories. I can’t get rid of the number. Please fire the idiot that remodeled the NBC 5 app and bring back the old one.

by Lsdfghklpoytes

I’m trying to like the weather part but it has some real issues. For example when I look at the 5 day forecast at the same time I’m watching the 5 day forecast on the tv broadcast they are not the same! Brant keeps saying you see exactly the same on the app - NOT. The real-time radar seems to lack behind live tv by about 10-15 minutes when watching both at the same time.

Right now the DAILY forecast (June 6) says a high of 84 but the HOURLY forecast never gets beyond 77. Very inconsistent. Which is correct?

So I’m not sure what’s going on here. It seems that the radar and forecast feeds are different for the live tv and this app. In fact when you zoom way out on the radar you can find different radar sites across the country. That leads me to believe it is some sort of national data feed and not Chicago specific. Certainly not what the nbc 5 weather team is saying.

by Not.CourtneyB.up.in.NYC

So...I used to love this app. However some recent changes have made for some annoying glitches. Several stories will not scroll up, leaving me unable to finish the article. The new ad format is aggressively large and often in middle of article. Sometimes I scroll up and it goes directly to ad or sponsored story content. It’s becoming a hassle just to read an article! I used to love this app, and I’m hopeful next update will solve the problems. Other than that story content is good, yet sometimes repetitive. It is very up to date, informative (when you can read the full article), and interactive. I really enjoy the interactive ness of several articles, most recently being able to type in your hometown and pull down the wildfires out west and being able to visualize what that would look like in your community.