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⚠️ Most reported problems ⚠️

Something else
39.5%

Not working
25.0%

Audio
19.7%

Login
11.8%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Audacy Problems 😠👌🔥

- App does not hold place correctly when paused for more than a couple minutes

- Does not continue playing in the background when using another app or when the phone is locked

- Does not remember place for more than a few minutes when using View Guide feature

  66 Reported Issues: 😵🆘🛟🚨📢

Kathleen Freed
2022-09-01

When playing WIP Sports Talk Radio the programs won’t stay LIVE. They restart to the beginning whenever you stop or pause.

Paul
2022-08-27

This app is miserable. Simply miserable. Everything said above, at the very least. I have a station I want to listen to, and if it weren't for that, I would have dumped this app and blown it up in Reviews long ago. It's literally worse than many free *foreign garbage apps that get zero good reviews. The fact that so many really big stations reside on this piece of garbage is puzzling in the extreme. What kind of dirt does Audacy have on these station managers lol?

Joe Strongi
2022-08-23

App keeps shutting down, why would they change something that was perfect ugh

Joe Strongi
2022-08-23

App keeps shutting down

Susan
2022-08-20

I am having the same problems with this new version of the app as others have reported. I listen to WXRT and it takes a long time to load and just randomly stop and I have to shut down the app and restart. WXRT will lose listeners!

Bill Stermer
2022-08-19

I listen to Chicago radio station WXRT everyday for several hours using the Audacy App on my Android phone. Several times during the day the App disconnects from my phone and I have to reconnect it. Sometimes it works for hours at a time and others this happens quite often, but it does happen everyday I'm listening via my phone. Thank you.

Jerry
2022-08-15

Yes, everything everyone has said! Hurry and fix please!!

Barb F
2022-08-14

since the new version of the Audacy App 7/27/2022 the Audacy app no longer works on either of my iphone 12 Pro IOS 15.6. I have been in touch with Audacy support and they are "looking into it" This is over 2 weeks. Just by chance I went back to my Sonos app and I can get the media through the Sonos App. FYI.

Michael Richmond
2022-08-13

Audacy app randomly stopped working completely on 8/12/22. Just shows logo and doesn’t bring anything else up but blank screen

Jay
2022-08-13

Something changed last week. Audacy doesn’t load (infinite loop previously described). I have to delete the app and reinstall. It will work one time, and the problem returns. Then have to delete and reinstall again. Like shampoo…lather, rinse, repeat. Please fix. Thanks!

Stephen Gizzi
2022-08-13

App totally stopped working days ago. Logo comes up then just freezes

Robert V Mahony
2022-08-10

Audacy no longer works with Android Auto. I get a message from AA to go to the app to open it. Can't stream WFAN anymore. Very frustrating. Please help.

Joseph LAGANA
2022-08-09

I am not off line, but when I go in to the Audacy app it states I am Off Line and It will not open up to view my sports programs

Tim
2022-08-06

Audacy.com website and app no longer work. Continued loop trying to log in on iPhone.

Rita Wims
2022-08-03

Can’t get Audacy radio to load

Joseph A Lapinski II
2022-08-03

Since the app updated I can't listen to live stations I listen to two stations CBS sports radio and WFAN the fan and I can't get them to go live I don't know what happened

Susan Knopping
2022-08-01

The Audacy app is awful- NEVER had these problems with radio.com It starts plays for a few seconds and stops. Have removed and replaced several times. Now I have to do that two or three times a day. I have followed all the suggestions for troubleshooting. I am in the room right now with the Internet server and while I’m typing this the Audacy Radio shut down yet again. Does not happen to IHeart radio. Error and issue not on my end. Really a problem. Does anyone care? Sane thing I’m saying is written on this page by many people. Get this fixed.

Miguel A Vasquez Jr
2022-07-30

Stops playing after a few seconds.

.
2022-07-29

audacy.com website as well as the app no longer working on iphone since the latest app refresh.

Alan Thompson
2022-07-29

The app keeps crashing after seconds of listening to my download podcasts, can't even download podcasts with the new update. Audacy lost me as a subscriber. New update made it difficult to browse podcast episodes. This is terrible. They rebuilt the whole app and didn't fix any of the issues and made it even more user unfriendly.

Jim Graff
2022-07-28

App no longer shows up as a supported app on Android Auto, it skips frequently and occasionally repeats several seconds of play.

Kevin Moran
2022-07-27

I have a Samsung A52. received audacy app update. Now constantly getting message, we're embarassed as app crashed. Also having problems connecting and play in 2020 kia with android auto play

Karl In PA
2022-07-27

The latest release of the app (released with the past week) has made the app virtually unusable. The app no longer appears in Android Auto and has constant issues with pausing, resetting to several seconds earlier, stopping, etc. I was a long time user of the app going back to when it was Radio.com. This newest release is a disaster of epic proportions.

Andy Liew
2022-07-23

Since the last update, I can no longer use with android auto. It is not showing up as supported app.

Mike
2022-07-19

This app would be amazing if it worked.

Rz
2022-07-14

Fails to play continuously. Stops

Bernard Heard
2022-07-01

App fails several times every day. I have to delete and re install, but it continues to pause, skip, fail, etc. Frustrating garbage app

Tony Bonilla
2022-06-18

I live in Mount Prospect IL, in the Chicago IL radio network. All of a sudden, when I try to listen to Chicago local station 670am The Score to listen to Cubs games, instead of the game, I get a recorded message that I am not in the area allowed to listen to the game. Everyone else in my house, sitting right next to me, can play the station and the game. It is very frustrating. I’ve checked both the App and my iPhone locations settings. Both are correct - Chicago IL in the Audacy app and my precise location in my iPhone settings. I’ve deleted and re-installed the App and powered my iPhone off and back on. Nothing has helped.

Jon B
2022-06-14

The app hiccups. It will play, then after a bit it loops back about 3 seconds. Happens very frequently. I have deleted and reinstalled the app but problem persists.

Steven Takaki
2022-06-11

App takes forever to open, have to reboot phone, every hour on the hour repeats itself in the previous play and hour before.

Showing 31-60 of 66

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Common Audacy Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Audacy app on iOS and Android devices. Solve all Audacy app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. Audacy iPhone Issues and Solutions

  2. Audacy Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Entercom Communications Corp., developers of Audacy.


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Audacy Website

Privacy Policy: https://audacyinc.com/privacy-policy/

Developer: Audacy, Inc.




About this app

Rewind your sports and news stations to the beginning, or save your spot by pausing live radio.  Your Spanish-language live music stations and podcasts, as well as CNN En Español, Unanimo Deportes, and on demand music stations for artists like Bad Bunny and Shakira.  Sports talk from stations and shows nationwide, including WEEI 93. 7 FM (Boston) and WFAN Sports Radio 101. 9 FM/66AM (New York).  MUSIC — Popular radio stations and hosts you know and love, plus on demand stations programmed by music lovers.  Your stations, teams, music and podcasts are free on the this app app.  Live play-by-play for many NFL, MLB, NBA, NHL and college football teams* plus league-wide coverage from CBS Sports Radio and sports betting tips from BetQL Network.  Tap to access all your stations, teams, shows and podcasts fast.  On demand stations for every mood, with tracks selected by music lovers, not machines.  Podcasts you know and love, as well as trending titles like We Can Do Hard Things with Glennon Doyle, 4D with Demi Lovato, Pod Save America, Smartless, NPR Podcasts and this app Originals.  CNN, Fox News and CBS News, plus local news WWJ Newsradio 950 (Detroit), 1010 Wins (NY), NewsRadio 1120 KMOX (St. Louis) and many more.  Streaming audio of top FM and AM local radio, including V103 (Atlanta), 106. 7 KROQ (L. A. and Orange County), 93 XRT (Chicago) and more.  NEWS — Local news radio plus CNN, CBS News, Fox News and viewpoints left, right and center.  SPORTS — The most sports talk anywhere and live play-by-play and game-analysis for many NFL, MLB, NBA and NHL teams.  Our experts find the best on those topics from shows and podcasts nationwide.  Find bingeable podcasts to play on CarPlay for your next trip.  Please note: Audacy features Nielsen’s audience measurement software which will allow you to contribute to market research, such as Nielsen’s TV Ratings.