Contact Flight Update Pro Support

by Memmylou2389

I purchased this app after much research on flight tracking app. I wanted one without a subscription and was willing to pay more money initially for this. I’m a crew member and need to track many flights throughout the month. I use to recommend this app, but now I’ll ugh everyone to STAY CLEAR! This should be illegal! I already paid for the app and now they want more of my money for tracking more then 5 flights a month. (The main reason why I paid for the app to begin with.) I hope this greedy company regrets their decision to switch to a subscription based program. I know airline employees/ business travelers won’t stand for this very long before moving their money to a new app. I’ve seen multiple flight tracking apps fail in the pass of the exact same reasons. So good fing luck.

by Maletvette

I am part of the Beta testers of this app and used it for years. I paid the $9.99 fee to track all flights and they have switched to a monthly fee to track your flights. Poor communication regarding the new business model to generate revenue. As a customer this feels greedy and nothing more than a cash grab. This was not the app model I paid for and it will ultimately be the demise of a great app. I am leaving for greener pastures that do not milk their customers.

As I categorize the comments by date I see the trend as this app will go from 5stars to 3 within months. To the developer, listen to your customers. If your subscription service is now pay per use as you have stated, you may need to switch providers, even if it’s a lesser product. You are jumping over dollars to get to nickles and you will ultimately lose your customer base. I have been a vocal advocate of this app and turned countless people into it, I no longer can do that for you. Best of luck - stop the bleeding before it’s too late, this app is very lucrative for you, find a way to sustain it in the old model before you lose it. We all remember what happened to FlightTrack Pro, learn from others failures (I realize it is a different scenario, but the lack of vision is the same)

by G4driver

When this at first came out I paid $10 for it and used it when Flight Track Pro stop working. As an airline pilot whose company flies 4000+ flights per day, I might look at 150 to 200 flights per month looking to see what flights get from one airport to another.

This app will NOT for for more than 5 flights per month unless you pay $1.99 to look at 20 flight and $4.99 to look at 50 flights.

Even if this app allowed me to look at 50 flights, It locks up at 50 flights, whether you save the flight or not. This new version was ill thought out for frequent traveler who look at hundreds of flights per month. It used to be a great app. Not any more. Why on earth would anyone pay $1.99 a month so they could browse 20 flights ? If the developer wanted me to pay $5 a month for unlimited flights, I would do that but this 50 flights per month limit is woefully inadequate. I hope the developer reaches out so he can understand why a 50 flight limit doesn't work for a airline pilot or passenger who travels weekly and needs options for various flights from various cities. I no longer recommend this app. Please consider another avenue of revenue generation than what you designed into version 7.2.1