Contact LinkedIn Support

by Jinjarella

I spent about an hour carefully crafting a reply to a message, had assembled a bunch of links and useful information for the recipient, and had to navigate away from the app momentarily to grab a link. When I switched back to LinkedIn, the app opened to the main landing page and when I reopened the message I had been composing a reply to, the text field was empty. I lost an hour of work and I feel so frustrated, distraught, and disheartened. Auto-save for in-progress messages is pretty basic functionality for most messaging programs and if your app had had it, I wouldn’t be in this situation. I wish I could setup a LinkedIn auto-response that directs everyone who messages through LinkedIn me to contact me on a different interface, so that I could avoid using LinkedIn’s messaging tool entirely.

Objectively, the app is basically fine aside from this issue and does not really deserve only one star. I’m just still reeling from the emotional blow of this experience and looking for an outlet for my frustration as well as to share this feedback with you while it’s fresh and in a way that will help your team feel the pain that can be caused by this product gap and really understand the impact. Thanks for reading.

by ChanL996

After using the application for quite a while that I have added too many connections that I have never talked to. So recently I was trying to clean up those connections. Because I didn’t find any option to delete all unused connections all at once so I just manually deleted them. All of sudden I received an system notification that I was using a third party software and restricted for log in in 1 hour. I was so frustrated that I never used anything like that and I was just simply cleaning up my unused connections. I mean if LinkedIn has the option to let me delete them all at once then I don’t need to manually delete one by one and create a ‘high volume’ as they claimed. It is the inaccurate algorithms that mark me as something called ‘using the the third party software’. In fact I don’t even know there exists this kind of third party software. The customer representative was like this is a done deal that you are using the 3rd party software and any tickets regarding to this would be closed automatically. So LinkedIn made a mistake that they don’t admit it. And the customer has no right to point it out! See this is the way how they treat their customers!

by Lars B Amble

after being a paying premium linkedin member for years, my account was suddenly deleted by linkedin simply because i chose to talk openly with others on it about being treated for sickness i’ve dealt with that was related to the moderna vaccine - and trying to spread helpful information to others who may experience the same issue. i’m also a single parent trying to find work ASAP after the past two years of struggle. linkedin has been deleting actual doctors who have been trying to help with this stuff as well. it’s clear the people in linkedin’s trust & safety department don’t care about any of this and have joined the insane groupthink cult governing too many of these companies now, censoring anyone who might displease their advertisers, even to their userbase’s detriment. the fact that linkedin has started using engagement and suppression algorithms like twitter and facebook is making it an increasingly more toxic environment as well. i’ve switched to indeed. linkedin has become absolutely inhumane and will sink its own ship if this is how it continues to conduct business.