TanZen app not working? crashes or has problems?

TanZen Status

Last Updated on 2019-02-12 by Little White Bear Studios, LLC

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Common TanZen Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot TanZen app on iOS and Android devices. Solve all TanZen app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

TanZen iPhone Issues and Solutions

TanZen iOS app crashes, not working, errors
TanZen iOS app network issues
TanZen on iOS has black/white screen

TanZen Android App Issues and Solutions

TanZen has errors/crashing/not working
TanZen server network connectivity issues
TanZen has black screen

TanZen iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever TanZen app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix TanZen app crashes or not working on Iphone (iOS):

Close and restart the TanZen app on iPhone
Update TanZen app to the Latest Version for iOS
Uninstall and reinstall TanZen iPhone app
Update your iPhone to the latest iOS version

Fix TanZen on iPhone unable to connect to server/internet connection issues::

To resolve TanZen network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix TanZen black/white screen (blank screen) on iPhone:

Follow the TanZen iOS app troubleshooting guide Here →

TanZen Android App Issues and Solutions

Fix TanZen not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent TanZen app issues:

Force Stop the TanZen App
1. On android, goto "Settings" » click TanZen app. » click "Force Stop".

Update TanZen to the latest version on PlayStore

Clear TanZen App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "TanZen app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch TanZen.

Fix TanZen unable to contact server/ TanZen internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click TanZen » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got TanZen » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch TanZen on android.

Solve TanZen black/white screens issue on Android:

Follow the TanZen android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Little White Bear Studios, LLC, developers of TanZen.

About this app

Choose a puzzle to solve, and try to fit all seven game pieces within the shaded puzzle area without overlapping. this app will recognize when the puzzle is finished. Find your Zen, with the #1 top selling tangram game on TanZen Store! Over 550 puzzles! *** If you're looking for an iPad version, please try this app HD. Pick up and play for two minutes, or two hours! It is designed specifically for the iPad.