Zen Match app not working? crashes or has problems?

Zen Match Status


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⚠️ Most reported problems ⚠️

Connection
30.2%

Not working
29.9%

Crashes
28.5%

Something else
8.4%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Zen Match Problems 😠👌🔥

- Nearly impossible to pass the hard levels

- Cost of choosing the color of the items is not proportionate to size of the item

- Cheat tools like the ‘shuffle’ for 10 coins or the ‘hold 3 cards’ in the alternate queue are needed to pass some levels

- Spent real money to get the boosters that let you pass the hard levels, but all they did was take my money without giving me the boosters I paid for

- Dull colors to choose from to decorate the zen room

  29 Reported Issues: 😵🆘🛟🚨📢

Peggy
2024-03-31

The game is updated as is my device , I've been trying to play for the last hour but crashes when loading

D
2024-03-26

Keeps saying loading but nothing . Have re installed but still the same

Bridget Palmer
2023-05-17

Hi I’m on level 182 and for the last 20 levels I haven’t been receiving the blue lotus’s when completing the levels at first I thought it was that you wouldn’t receive them every level but the game isn’t producing them for me at all. I have the game on another device of mine and it’s working fine but on my iPhone where I’m on my highest it’s not working properly. Is there anything I can do to fix it? Thanks for you help :)

Raquel
2023-03-14

A purchase was made but it was an error. Please help. I’m not sure what was purchased but the amount was 18.97

Kristin
2023-03-09

The app will take your money and not give you the lives and coin you paid for. Additionally, Zen Match support will do nothing about it and refuse to refund you and then eventually just ignore you when you keep trying to ask for a resolution. They just take your money and run.

Myra Jones
2023-02-16

OK my question is on my Zen game app just purchased the $6 and 99 cents know my game want play like normally does or moving to the next level so I can continue to play on my game so what must be done to fix this issue I got to download Zen match again hope not like I'm looking my money very upsetting!!

Donna
2022-09-16

The ads in zen match don’t load for monthly gmes

Ellie
2022-08-25

I updated Zen Match now I can’t go to Zen place to Decorate it says connection required. I turned internet on and I still get same message. What can I do to fix issue.

Valerie
2022-07-26

Why have the icons been replaced by a annoying advert can’t use coins even if I buy them as can’t scramble at all, can see not the only one with this problem

Heather
2022-07-23

I have coins and I have been saving shuffles etc so I can binge them later on. The shuffle and other icons have disappeared from the bottom of the screen which is now blank so I can’t even use the coins. How can this be rectified?I am on level 506 and don’t want to delete the app.

Danii
2022-07-15

The icons have disappeared from the bottom of the screen.Just ads instead

Katherine Rooney
2022-07-15

I have coins but the icon has disappeared from the bottom of the screen so I can’t use them. Just ads instead

Janet DEE
2022-07-13

Can’t use reshuffle or a thing at bottom of screen options disappeared replaced by ads

Chris Walker
2022-07-12

The screen no longer gives the option to reshuffle the remaining tokens. Can you help. I have bought coins but can’t find a way to use them

Kellie LaGrange
2022-06-27

The functions at the bottom of the screen aren’t there. I have coins to use but not able to use them! Frustrating!

Linda
2022-06-12

I enjoy the game on my iPad but for the last week or so the functions at the bottom of the screen (scramble for 10 coins, return tile for 20) have disappeared. I have a number of coins but have no way to use them, and no way to advance to the next level by buying more chances. Please fix this glitch. Thanks.

Jeanette Young
2022-06-10

First of all let me say, I love Zen match! I have it downloaded on my iPad and play every day. I download it to my phone, but it will not let me play games from previous days or months. Please help me with this because I really enjoy playing!

Karrie Ukrainec
2022-06-08

I bought credits yesterday. Today I’m not able to access them. Advertisements are taking over

Christiana
2022-05-28

Why I can not play previous daily match games? If I don’t play the game the same day I can not play it another day.why? Or how can I overcome this problem? Thanks

Cynthia Livell
2022-05-12

I can't purchase any coins. I have purchased lots in the past but not now

Jenny Hellström Norling
2022-05-09

I have problem to load advertising to play order days puzzles... just loading and loading.

Deb Ford
2022-05-05

I downloaded the App. It works on my phone. However, when I go to use it on my IPad. It says it’s loading, then it crashes!!!! What would be the reasoning for this? I deleted the App from my phone as well as my IPad and reinstalled only on my iPad. It is still doing the same thing. Also I paid not to have any ads and now I cannot even use it as the game keeps crashing Please get back to me ASAP to explain. Thanx for your time, Deb

Ivana
2022-05-02

The boosts at the bottom will not show for about a week or more now.

Kim
2022-04-20

App won't open. Worked fine yesterday. And my internet connection is fine.

Codi Bonalewicz
2022-04-16

For some reason I can't go back and play daily matches, it just won't select

Lori Lewis
2022-04-03

I made a purchase in zen match and was never given the bundle. I purchased the 39.99 bundle and was charged but not credited the bundle. Please either give me my purchase or refund my money.

Jamie
2022-03-11

I purchased coins. It did not go through the first time. I did it again and it still did not go through. I checked my bank account and it charged me for both purchases of $18.18 for each purchase. I did not receive any coins.

Kelly
2022-03-07

I purchased coins. They took my money and never received my coins

Wendy Brewer
2022-02-26

I paid £2.49 for the safe contents but although the payment was taken (checked my bank account) I did not receive the coins

Showing 1-29 of 29

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About this app

They are simply for your entertainment and will relax your brain. ► Create Your Own Designs - Decorate your own relaxing Zen Space to escape and find your balance. ► Explore - Discover unique and relaxing sceneries that are displayed in the background while you match tiles. ► Make Unique Collections - Collect relaxing rooms, stunning backgrounds, and various Zen tiles. ► Care for Plants - Solve daily puzzle challenges which allow you to care for your very own house plant.  There's never a dull moment when you're playing our unique tile-matching puzzle game! ► Match Tiles - Challenge your brain through thousands of mahjong puzzles.  Puzzles start with low difficulty and become challenging fast! ► Create a Calm Experience - Solve addictive yet always evolving tile matching mahjong puzzles in a unique and calm experience. ► Relax and Have Fun - Take your time to solve the puzzles and clear the board.  If you are the master of games like match-3, blast, jigsaw, crossword, or other tile matching puzzles, then you’ll love Zen Match.  Our new generation mahjong game will have you addicted to solving tile matching puzzles, reaching new levels and becoming the master.  Come back to it every day, as there are always new daily tile matching mahjong puzzles to explore, which allows you to care for your very own house plant and become a mahjong master!  If you love Match 3 puzzles or mahjong, you will love the challenge and relaxing effect of Zen Match.  Zen Match is a modern mahjong tile match game that has a user base of over 10 million people!  Match tiles, clear the board, decorate your own relaxing room and find your peace in Zen Match!  Challenge yourself with this addictive mahjong-inspired game where your goal is to match 3 tiles and clear the board.  Enjoy this tile-matching mahjong game, have a moment of peace throughout your day to calm your mind and boost your brain.  Sharpen your mind with a series of tile matching levels that gradually increase puzzle difficulty.  Playing Zen Match for 10 minutes a day sharpens your mind and prepares you for your daily life and challenges!  Increase mindfulness, exercise your brain, and take control of your daily life through meditative puzzle games and a world of Zen design.  Relax and enjoy beautiful background sceneries and use your creativity to decorate your very own zen room to relax!  It is the highest-rated tile-matching game for puzzle lovers.