Contact Paddle Ways Support

by Saltwaterrust

I started looking at local waterways. The best boat ramp that is extremely popular with all paddle powered craft next to my house is not listed. The boat ramps near by listed are power boat ramps with minimal parking and not great paddling areas the town ways to water specifically created for kayaks etc. are not listed. Next I checked the map for one of my favorites the west branch of the Penobscot in ME made famous by Henry Thoreau. The west branch has both seriously white water and the classic swift water route that Henry used. The grades of white water are marked but this app considers all of the west branch to be the same. No campsites along the swift water trip are marked. No details of at all just this is the west branch of the Penobscot there are some rapids and some boat ramps. This lack of info is frustrating and potentially dangerous for inexperienced paddlers relying on this app for guidance

by Gerooge

It might be a great app, looks like it would be, but I couldn’t really tell. There is supposedly a free 14-day trial to test it out, but every time I tried to access any of the features it threw up an upgrade-to-premium payment screen. I went ahead and payed because I was sure I wanted the features, got an email confirming my subscription and receipt of payment, but it still persists in displaying that annoying upgrade pop-up when I try to access the features. Hence it might be great, but I can’t tell since I still can’t get into anything. I gave it three days to allow time for payment processing, updating status, or whatever might need to happen in that line, but after that when nothing changed I canceled my subscription. No point paying for an app that refuses to be used.

by JoeNorCal

No flow info or flow level guidance which is absolutely essential for safety when encouraging river access. Descriptions of rapids I know on the South Fork American are either wrong or incomplete, and a few descriptions provide dangerous advice (Troublemaker (“swim to either side”) and Second Threat (“fun to swim”). A quality company like NRS should not be in the chain of liability for something as incomplete and erroneous as this app. Thankfully, there are plenty of free web sites with far better information on access, safe flows and the runnable lines.