Earthlink Connect Status

Last Updated on 2023-10-22 by Earthlinktele

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2 User reports:
App has problems

User reports 2

⚠️ Most reported problems ⚠️

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Common Earthlink Connect Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Earthlink Connect app on iOS and Android devices. Solve all Earthlink Connect app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Earthlink Connect iPhone Issues and Solutions

Earthlink Connect iOS app crashes, not working, errors
Earthlink Connect iOS app network issues
Earthlink Connect on iOS has black/white screen

Earthlink Connect Android App Issues and Solutions

Earthlink Connect has errors/crashing/not working
Earthlink Connect server network connectivity issues
Earthlink Connect has black screen

Earthlink Connect iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Earthlink Connect app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Earthlink Connect app crashes or not working on Iphone (iOS):

Close and restart the Earthlink Connect app on iPhone
Update Earthlink Connect app to the Latest Version for iOS
Uninstall and reinstall Earthlink Connect iPhone app
Update your iPhone to the latest iOS version

Fix Earthlink Connect on iPhone unable to connect to server/internet connection issues::

To resolve Earthlink Connect network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Earthlink Connect black/white screen (blank screen) on iPhone:

Follow the Earthlink Connect iOS app troubleshooting guide Here →

Earthlink Connect Android App Issues and Solutions

Fix Earthlink Connect not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Earthlink Connect app issues:

Force Stop the Earthlink Connect App
1. On android, goto "Settings" » click Earthlink Connect app. » click "Force Stop".

Update Earthlink Connect to the latest version on PlayStore

Clear Earthlink Connect App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Earthlink Connect app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Earthlink Connect.

Fix Earthlink Connect unable to contact server/ Earthlink Connect internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Earthlink Connect » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Earthlink Connect » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Earthlink Connect on android.

Solve Earthlink Connect black/white screens issue on Android:

Follow the Earthlink Connect android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Earthlinktele, developers of Earthlink Connect.