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About: Explore the cosmos like never before with our three-step interactive guide to
the world of eclipses. Discover Your Eclipse Achieve pinpoint accuracy for the
trajectory of upcoming solar eclipses, personalized visibility data, and optimal
viewing times specific to your geographic location.


 
  2025-01-02

My Eclipse Customer Service πŸ’’

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: info@faaq.org

Website: 🌍 Visit My Eclipse Website

Privacy Policy: https://faaq.org/wp/application-eclipse-regles-de-confidentialite/

Developer: FAAQ








3 Most reported problems πŸ˜”πŸ’”

4.8 out of 5

Great app! Phone ran hot

2024-04-13

by Markhl2

1. We enjoyed using the app during the 2024 total solar eclipse in Texas!

2. It used a lot of power when running in foreground. My phone has no case and got very hot. If I had a case, it would have become even hotter and might have dimmed the screen to save power. There was no power outlet nearby and I was using a battery pack. I closed the app until 20 min before totality to save my battery pack. To save power, you might update the display every 10 sec during the partial phase. I have an iPhone 15 Pro Max and the latest iOS.

3. Please display the current percentage as well as the progression.

Merci beaucoup!

Good stuff

2024-04-14

by 275curt

Informitive

Great app for astronomers of all ages!

2024-04-19

by SF Presidio

This is an easy to use app that provides a sophisticated simulation of an eclipse in any given site. It can be used in any part of the world. You can see where totality will be as well as less complete eclipse phenomena. It’s great for star gazers of all ages!


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