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⚠️ Most reported problems ⚠️

Crashes
50.0%

Not working
50.0%

problems reported in the last 24 hours

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Common AirGuard Problems & Solutions. Troubleshooting Guide

       


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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Technische Universität Darmstadt, developers of AirGuard.




About this app

The iPhone is able to warn you if someone uses an AirTag to track you, but there is no such protection against Samsung SmartTags or Tile trackers. this app adds this layer of protection so you can feel safe in your daily-life.  If no one is trying to track you, AirGuard will never bother you. this app uses Bluetooth scans of your iPhone to find Samsung SmartTags and Tile trackers.  If a tracker is detected at least 3 times at different locations (to make sure its not your neighbour) AirGuard sends you a notification.  Whenever a tracker gets detected multiple times AirGuard will recognize this.  All this happens locally on your device and the private information, like location, tracker ids, etc will never leave your device.  In AirGuard you can voluntarily participate in a research study that will share anonymized data with us.  It compares the locations where the tracker has been detected.  this app identifies tiny-trackers, like Samsung SmartTags or Tiles, that are following you and forwarding your location to a third-party.  Every tracker that is found will be saved locally on your device.  You can search for a specific tracker and it tells you how close you get to it.  This project is part of a scientific research from the Secure Mobile Networking Lab.  With the scan option, you can always scan your surroundings and discover hidden trackers.  AirGuard will never get monetized by showing ads, in-app purchases or anything else.  When you reach 100% you found the device.  Our goal is to protect privacy and to find out how many people are opposed to tracking.  We are part of the Technical University of Darmstadt in Germany.