SoftVPN Status

Published by Xian Xinxinan Information Technology Co., Ltd. on 2024-01-03

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Common SoftVPN Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot SoftVPN app on iOS and Android devices. Solve all SoftVPN app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

SoftVPN iPhone Issues and Solutions

SoftVPN iOS app crashes, not working, errors
SoftVPN iOS app network issues
SoftVPN on iOS has black/white screen

SoftVPN Android App Issues and Solutions

SoftVPN has errors/crashing/not working
SoftVPN server network connectivity issues
SoftVPN has black screen

SoftVPN iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever SoftVPN app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix SoftVPN app crashes or not working on Iphone (iOS):

Close and restart the SoftVPN app on iPhone
Update SoftVPN app to the Latest Version for iOS
Uninstall and reinstall SoftVPN iPhone app
Update your iPhone to the latest iOS version

Fix SoftVPN on iPhone unable to connect to server/internet connection issues::

To resolve SoftVPN network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix SoftVPN black/white screen (blank screen) on iPhone:

Follow the SoftVPN iOS app troubleshooting guide Here →

SoftVPN Android App Issues and Solutions

Fix SoftVPN not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent SoftVPN app issues:

Force Stop the SoftVPN App
1. On android, goto "Settings" » click SoftVPN app. » click "Force Stop".

Update SoftVPN to the latest version on PlayStore

Clear SoftVPN App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "SoftVPN app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch SoftVPN.

Fix SoftVPN unable to contact server/ SoftVPN internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click SoftVPN » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got SoftVPN » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch SoftVPN on android.

Solve SoftVPN black/white screens issue on Android:

Follow the SoftVPN android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Xian Xinxinan Information Technology Co., Ltd., developers of SoftVPN.

33.33% Contact Match

Developer: NortonMobile

E-Mail: [email protected]

Website: Visit SoftVPN Website

About this app

oftVPN - Secure WiFi Proxy is a VPN service application specially designed for mobile devices, providing users with high-quality lines and easy access to the Internet anytime, anywhere. this app - Secure WiFi Proxy has extremely reliable security, if you want to surf the Internet anonymously and protect private information, our application is your best choice. 1. For privacy and security, you can rest assured that we will not record any personal information and surf the Internet anonymously. Users can surf the Internet without registering an account, which is very convenient to use, and the line can be connected with one click. 2. The operation is simple. If you have any questions, you can check our help documents or related policy documents. 3. You will not limit the use of traffic during the online process, and the online time is not limited. 4.