Contact Keystone Connection Support
Company Name: CINC Systems
About: The KPPM Connection Homeowner and Board App is a mobile-friendly way to
interface with your community association. You will be able to make payments,
view your account, and access community information all in one place.
Keystone Connection Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: reconnect@keystonepacific.com
Website: 🌍 Visit Keystone Connection Website
Privacy Policy: https://kppm.cincwebaxis.com/Content/CINC_Privacy_Policy.html
Developer: CINC Systems
3 Most reported problems 😔💔
Writing Checks sounds inviting compared to this app
by Heckraiser2
Do better. Really test this app and the website for homeowners, because some basics do not seem to work. Currently, the “Forgot Password” feature doesn’t work. I can get one step further into the “Forgot Password” process than the Keystone Connection website in that after entering my email address the prompt disappears. To be even clearer, the same prompt does not disappear. In both instances email is not received to my registered email address. I thought maybe I need to create a new account, but the site ensures me that the email address is already registered (this is expected). If there’s a problem with the browser or its configuration (such as blocking JavaScript or pop-ups) it doesn’t inform the user in the slightest.
The page where one enters their identifiable information during registration is a usability nightmare. I know, because I am a website and application tester.
Login Issues
by OJ Max
App does not allow me to login using the same credentials I use for the Web/Desk version. I am able to login easily using my computer on the web page.
This app is total garbage!
by Alpha Jozer
Not very useful or functional, so annoying that you’re forced to view it in portrait on an iPad as it won’t pan in landscape format. I bet it wasn’t cheap, what a waste of money!
Have a Problem with Keystone Connection? Report Issue
Why should I report an Issue with Keystone Connection?
- Pulling issues faced by users like you is a good way to draw attention of Keystone Connection to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Keystone Connection customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Keystone Connection.
