Contact GeoSmile Support

by Melysah316

I only used this app for about a day and a half. Basically they pay you to watch ads. The steps you take and the mileage that you travel you can’t collect unless you watch ad after ad after ad. A little excessive. I get it for ad revenue and I tried to stick with it just to see how quickly it would add up but my main reason for uninstalling was after a day and a half my internet data was completely GONE! I downloaded it Friday afternoon and used it until I woke up Sunday morning to no internet due to reaching my data limit. It was basically like a gps running in the background the whole time. The “Pennies” you get paid for the data that I lost does not equal out. In an around about way I lost money considering I just paid for my phone minutes the week before and now have no data unless I pay for more.

by Jb Dean

OK here’s the issue w the credit card complaints. When you’re signing up and you’re ready to create your account, the bottom of the page has a green button with an OK in it. The directions tell you to tap on the button that says OK. But the OK button that you’re seeing is not part of GeoSmile, it’s to sign you up with Norton security and that requires a credit card. In other words, it’s an advertisement that is very poorly designed to lower people into clicking and signing up. When you tap the OK button, you’re taken out of the app to a website that is no longer GeoSmile. What I suggest is that GeoSmile adds a notification that says you are leaving the app anytime you click on something that is an ad. I am very savvy when it comes to the Internet, websites and game programming and this site/app is not really designed very well to be user-friendly because of mistakes like this.

This app does not require any personal information other than email address. The downside for me is that I’ve never received my notification to confirm my account because it’s never been emailed to me. I already know to check my spam and trash folders and it never arrived. There is no option to “resend“ and that’s another problem with the designing of this app. I don’t want to login with Facebook or Google or any of the other options. I want to login with my email address. So I cannot set up an account with GeoSmile.

by Milton918

I was really excited when I read the reviews for this app. Everyone that uses it seemed to be really happy. So I downloaded it. After I entered some info and gave permissions to track my movements, they asked for my Credit Card info to verify the account. OK. Seemed strange for a free app but I have had to do this when I age verify for some apps. I applied, but they didn’t work with my particular credit card, then I was redirected to a site that looked exactly the same , but it wasn’t. That site wanted to charge me 9.74 for what I don’t know. So I went back to the Geosmaile app, and again they asked for credit card info. Again they said they didn’t work with my card. I use Chime as my bank, and once again I ran into an app developer that lives in the brick and mortar banks of the 1930’s. Get with the times, and stop practicing shady business. I immediately deleted the app. I will find another walking app. Thanks