The Pack Reviews

Published by Zoetis Inc on 2026-05-14

🏷️ About: This app is meant to be your pet parenting companion. It’s full of helpful tools for tracking and maintaining your pet’s health.

Rating 4.9/5

Safety Score: 31.3/100

Legitimacy Score: 31.3/100

Overall Customer Experience 😎

🤬 Negative experience

68.7%

😎 Positive experience

31.3%

🫥 Neutral

0.0%

~ from Justuseapp.com NLP analysis of 7,050 combined software reviews.

Is The Pack Safe?

The Pack by Zoetis appears generally safe, but use with caution.

31.3/100

Safety Analysis »»

Is The Pack Legit?

The Pack by Zoetis appears legitimate, though exercise caution.

31.3/100

⚠️ Share your Experience & Warn Others

Read 6 Customer Service Reviews 😠💢

4.9 out of 5

Can’t use the app

by *Brittany*

Every time I try to log in it says an error has occurred and please try again. I deleted and reinstalled ThePack but it didn’t help.

Can’t even log in

by Focorunner

Reset my password successfully several times but afterward I get “invalid email or password” on every login attempt. Can’t even log in.

Can’t Enter Accurate Info

by Another Dog Mom

New to this program. I wasn’t able to enter the accurate date or dosage. With the dosage, only the six and 12 count were available, not the three count. On the date wheel, it kept forcing me to land on the wrong date. I wish we could just type in the information ourselves.

So far so good

by Gigi Salas

I downloaded it to make submitting invoices easier, but realized ThePack does so much more! It has most things you need as a pet owner. I’ll update once I’ve used all the features!

⚠️ Share your Experience & Warn Others »

Fun and helpful

by Libibib

I am so grateful I found ThePack. I haven’t found anything like it on the market yet. I can track my dog’s walks, medications, and my favorite is looking at the cute avatars for the different breeds. Love the design too

I love this!

by AWalt14

Now I dont have to get on the computer to upload my vet bill invoices. ThePack is really user friendly :)

Is The Pack Safe? 🙏

The Pack by Zoetis appears generally safe, but use with caution. JustUseApp Safety Score for The Pack is 31.3/100.
This assessment is based on our NLP analysis of 7,050 user reviews. Combined with the app store average rating of 4.9/5.

Safety Analysis

86.4% of users say app is safe 👍

86.4%

13.6% of users say app is risky 🚨

13.6%

0% of users have some concerns ⚠️

Is The Pack Legit? 💯

The Pack by Zoetis appears legitimate, though exercise caution. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for The Pack is 31.3/100 .
This conclusion is based on analysis of 7,050 user reviews.