KMSKA Status

Published by Koninklijk Museum voor Schone Kunsten Antwerpen on 2024-03-13

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Common KMSKA Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot KMSKA app on iOS and Android devices. Solve all KMSKA app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

KMSKA iPhone Issues and Solutions

KMSKA iOS app crashes, not working, errors
KMSKA iOS app network issues
KMSKA on iOS has black/white screen

KMSKA Android App Issues and Solutions

KMSKA has errors/crashing/not working
KMSKA server network connectivity issues
KMSKA has black screen

KMSKA iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever KMSKA app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix KMSKA app crashes or not working on Iphone (iOS):

Close and restart the KMSKA app on iPhone
Update KMSKA app to the Latest Version for iOS
Uninstall and reinstall KMSKA iPhone app
Update your iPhone to the latest iOS version

Fix KMSKA on iPhone unable to connect to server/internet connection issues::

To resolve KMSKA network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix KMSKA black/white screen (blank screen) on iPhone:

Follow the KMSKA iOS app troubleshooting guide Here →

KMSKA Android App Issues and Solutions

Fix KMSKA not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent KMSKA app issues:

Force Stop the KMSKA App
1. On android, goto "Settings" » click KMSKA app. » click "Force Stop".

Update KMSKA to the latest version on PlayStore

Clear KMSKA App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "KMSKA app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch KMSKA.

Fix KMSKA unable to contact server/ KMSKA internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click KMSKA » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got KMSKA » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch KMSKA on android.

Solve KMSKA black/white screens issue on Android:

Follow the KMSKA android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Koninklijk Museum voor Schone Kunsten Antwerpen, developers of KMSKA.

100% Contact Match

Developer: Koninklijk Museum voor Schone Kunsten Antwerpen

E-Mail: [email protected]

Website: Visit KMSKA Website

About this app

De tourgids voor je bezoek aan het this app. Geniet van de gecureerde tours doorheen het museum, uitgerust met audio, video en tekst!