Contact One Punch Man Support

by End Ffvsc D

Usually bugs hurt the players but this one actually gave me some free in game currency that would have taken me weeks to collect. The game bugged out I get that and I understand maintenance updates but after receiving extra level up materials and in game buying points that usually take tons of money or weeks of time the maintenance takes over for “4hrs” and I come back to missing materials, reset progress from me waking up early coincidently and playing this game, and no apology to boot. There is no method to contact about the problem no apology to come with it and no accommodations for my wasted time. This game constantly undercuts players to incentivize spending on the game which is a little reasonable but offers no accommodations for those who play longer and does not own up to their mistakes. I’ve played it for a couple months but I’m done screw a game that’s only in it for the money and could care less about make a decent game

by Swiftyyy34

The support on this game refuses to help with any of the simplest tasks on this game. Accidental purchases, in game bugs, or quite literally anything. They don’t even follow their own so called policy of never reversing or resetting a players character or items. They literally just had a bug in the game that allowed players to get infinite and insane amounts of items and gain crazy amounts of power. Take a guess what they did? That’s right, they did a reset, which goes against their own policy. To summarize the customer support agents are, rude, stupid, and unhelpful in every aspect of those words. They also have refused to refund money I spent on this game, since I have had a similar game breaking issue myself and due to Apple not refunding my money either I am now out all the money I spent on this game. It wasn’t a little amount of money either.

by Taydog3

Just need to complain about how this game put an essential character that is widely regarded as a must have behind a $10-$24 paywall which as a f2p really pisses me off because I’ve been enjoying the strategy that being a top f2p has been. Now it feels like my almost 9 month run of playing this game has been for nothing because they made an essential character for only those willing to spend money. I hope the mass exodus of f2p such as myself wake the developers up to their greed-driven practices and that they’ll realize that those who do spend money on the game won’t continue if they exist in servers all by themselves.