Company Name: KioSoft Technologies LLC
About: ATTENTION: Only for use in participating laundry locations.
AV Spin Cycle is an
iPhone application providing the easiest and smartest complete laundry solution.
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of KioSoft Technologies LLC
E-Mail: [email protected]
Website: 🌍 Visit AV Spin Cycle Website
Privacy Policy: https://washboard.aadvantagelaundry.com/privacy_terms_web/privacy_policy?language=english
Developer: KioSoft Technologies LLC
Protect your data and wallet. We investigate the developer's website (Kiosoft.com), verify they're legit, and uncover hidden scams or complaints.
by LoverOfColorSwitch
This app is awful. I have had to request too many refunds because the dryer didn’t start after I was charged. And to make things worse, I have had requests DENIED even though you can see that I was charged twice for the same dryer in less than 5 minutes! I’m not even asking for the money to be sent to my credit card. I’m just asking for it be put back on the app. This is stealing!!! ALSO, after you start a dryer it asks you if you want to add 8 minutes for 25¢ EVERY. SINGLE. TIME. And I have clicked “Ok” on accident multiple times before because the two options are “Cancel” or “Ok”. They know what they’re doing. Something needs to change ASAP.
by Chelsea🌸
The app is fine, and they also give refunds without hassle when the machines go wrong which is nice. The problem is their customer service and issues with staying logged in on the app. It logged me out and I was unable to get back in, and also wasn’t getting the email for forgotten password. I called to try get it reset and she told me she’d call back. She never did and I called a few more times and left messages each time. It’s just stressful because as a single mom, it adds an additional stressor of needing to do laundry for work and school and no one on their end to help with a simple password reset.
by Mybrit1
It’s the first month with these new machines and app. When I signed up I loaded the minimum $10 the account required. Charges were accurate the first two uses, but an additional charge appeared today when I used the machines. There were three charges for the use of the washer and dryer. No reason given. I might go back to using the local laundromat if I cannot trust the app.