Contact Gold and Goblins Support

I got all the way to mine 14 spending hours upon hours on the game progressing in the events to build elixir and everything and then clicked to leave the event and when it pulled up my main mine it reset my entire game. I reached out to support and was told I’d be contacted in 24 hours and to tell them my mine level and if I made an purchases so I did after 2 days responded AGAIN to find out what’s going on. They said sorry it’s taking so long and to tell them my mine level and if I made any purchases (basically repeating what they’ve already said when my last message already had this information in it) so again I did and it’s been over 2 weeks now since it reset my game and still no answer. Very upset with this game that their support team is so terrible and I can’t even get back to mine 14 I’m not about to put hours back into the game for this to happen again. Don’t bother downloading unless you’re willing to restart out of nowhere and not be able to get your progress back.

Playability is ok and nearly typical of an idle miner, however don’t expect to be wowed as there are much better miner games out there like Egg inc and Adventure Capitalist. Why? First off, you don’t have to be tethered to the Internet. Unlike, Gold and Goblins, which requires you to be online 100% of the time. So no offline play here. Also the episodes in this game are very short, so you have little choice to restart (I.e. begin a new mine) as when the mine you’re on is tapped out, there’s no point in hanging around. Therefore, there’s no real satisfaction in accomplishment with this game. In fact, the only accomplishment you get, if you spend the real $$$, is a lighter wallet; something this idle miner game is focused on. Heck, if they were serious about it, they’d make it fun so you’d want to spend on the game. The bottom line, this one is not worth the time and there are much better alternatives to this junk.

Let me preface with this review by saying the game isn’t 100% bad. The gameplay is an idle game where you have miners take up portions of the map for you to advance. My biggest problem, however, if the title wasn’t a big enough spoiler, is that reloading the game can cause a crash. I uninstalled and reinstalled the game to fix it, but it happened a second time and I tried to get out of the app to no avail until I went to try to turn my phone off then reopened my phone, still on the app, for it to finally load. Before that, I even tried using a notification to get out of the app and into another one with no success. Regardless of how good a game is, when it starts harming the system, especially a PHONE, it’s NOT WORTH IT. I won’t be reinstalling again, but I do hope that the issue is fixed for anyone else.