eBooks Status

Last Updated on 2022-05-18 by ShuoYi Hu

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Common eBooks Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot eBooks app on iOS and Android devices. Solve all eBooks app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

eBooks iPhone Issues and Solutions

eBooks iOS app crashes, not working, errors
eBooks iOS app network issues
eBooks on iOS has black/white screen

eBooks Android App Issues and Solutions

eBooks has errors/crashing/not working
eBooks server network connectivity issues
eBooks has black screen

eBooks iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever eBooks app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix eBooks app crashes or not working on Iphone (iOS):

Close and restart the eBooks app on iPhone
Update eBooks app to the Latest Version for iOS
Uninstall and reinstall eBooks iPhone app
Update your iPhone to the latest iOS version

Fix eBooks on iPhone unable to connect to server/internet connection issues::

To resolve eBooks network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix eBooks black/white screen (blank screen) on iPhone:

Follow the eBooks iOS app troubleshooting guide Here →

eBooks Android App Issues and Solutions

Fix eBooks not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent eBooks app issues:

Force Stop the eBooks App
1. On android, goto "Settings" » click eBooks app. » click "Force Stop".

Update eBooks to the latest version on PlayStore

Clear eBooks App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "eBooks app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch eBooks.

Fix eBooks unable to contact server/ eBooks internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click eBooks » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got eBooks » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch eBooks on android.

Solve eBooks black/white screens issue on Android:

Follow the eBooks android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ShuoYi Hu, developers of eBooks.

Verified email ✔✔

E-Mail: contactus@wuxiaworld.com

Website: 🌍 Visit Wuxiaworld Website

Privacy Policy: https://www.wuxiaworld.com/privacy-policy

Developer: Wuxiaworld Limited

About this app

- Experience your favorite stories on our seamless mobile reading app. - Save your favorite stories and receive automatic updates on all the latest chapters.