Contact Lime Supply Support
Company Name: Neutron Holdings. Inc.
About: Lime's mission is to build a future where transportation is shared, affordable
and carbon-free. Use the Lime Supply app to join and help power the operations
of the world's largest shared electric vehicle company.
Lime Supply Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Lime Supply Website
Privacy Policy: https://www.li.me/privacy/
Developer: Neutron Holdings, Inc.
3 Most reported problems 😔💔
Orwellian improvements
by PlanetG
Somehow Lime has figured out a way to make all the supposed “improvements” worthless. This app didn’t show any tasks for months, then like others have said, only shows tasks on a 250mi^2 map view that is useless bc even a child’s finger can hit what amounts to a dot a couple pixels across… zoom in? There are no tasks. Both online and phone support are next to useless “I am forwarding this to someone higher up to help” or there’s never a supervisor available at whatever time of day you call…then 🦗🦗🦗🦗 in each case. And my local managing contact at the main warehouse has ghosted and no one seems to comprehend it’s a problem, nor tell me if he’s been replaced, new number, etc… what started as an easy side gig is now just me trying to contact & complaining… all for no pay bc this “improved” app stops me from doing the work
Glitchy app
by Charzar4956
Ever since lime started using this app, it’s been glitchy. For example: zoomed out of the map, you can see vehicles that need to be picked up/moved/returned etc. with ease. As soon as you zoom in and try to select a scooter, all vehicles that we available to move dissapear and the app shows no tasks. As soon as you zoom way out again, the tasks re-appear.
Fix this, otherwise this app will die a fire ey death if it doesn’t let you do what it was intended to do.
“Region is missing” - unable to sign up
by Scott 943
I can ride scooters just fine but the juicer app doesn’t work. It says sign in to the rider app, switches to it, and then says “sign up failed - region missing”
There’s nothing else I can do but report the bug I guess.
Have a Problem with Lime Supply? Report Issue
Why should I report an Issue with Lime Supply?
- Pulling issues faced by users like you is a good way to draw attention of Lime Supply to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Lime Supply customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Lime Supply.
