Company Name: Jet Brilliant Inc.
About: [Quality Content, Unlimited on YOUKU]
Street Dance of China S6: Explosive
showdown! Skilled dancers from China and abroad face off! The stage is
ablaze!
"Blooming"Fang Yilun and Huang Riying click in capturing spirits and
fall in love sweetly.
"Dead Ringer"Bosco Wong and Chrissie Chau investigate a
mysterious case.
Listed below are our top recommendations on how to get in contact with YOUKU-Drama, Film, Show, Anime. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact YOUKU-Drama, Film, Show, Anime. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Jet Brilliant Inc.
https://terms.alicdn.com/legal-agreement/terms/product/20220531191524167/20220531191524167.html
Customer service has not resolved my issue. I have contacted them many times. Please have someone contact me at millsliz1999@redacted. If this does not get resolved I will not renew my membership. Thank you. Elizabeth Mills
by Milab77
I just purchased a monthly VIP subscription and, it’s still asking me to join vip! So took my money then nothing. Should have read the reviews. I’m not the only one that had this problem. Update: they should make it easier to contact and get a reply from customer service, and, not blame the customer for doing something wrong. I shouldn’t have to read through other reviews to figure out what to do. It should be clear what you’re purchasing when you hit “purchase v.I.p subscription”. If there are different types, “full” and “guest”, as the response said, it should say that during purchase
by FireboltSparks
The new update finally fixed the issue with screen mirroring orientation problem but now the issue is when I mirror my iPhone screen to my Mac, the video on my Mac is slow and lags behind the normal speed. It’s frustrating that there are constantly issues with this app. I’ve already updated to the latest version and restarted my phone to see if this corrects the issue but still having the same problem. I’ve already reached out to the customer service email and they haven’t responded yet.
by Nikadema7
I was told by their customer service that this issue would be fixed in September. It’s now October, and I can still only watch dramas through 1/4 of my iPad screen. Why is it so difficult to fix so we can watch full screen? Complete waste of my money for VIP status. The worst of all the apps. Customers are apparently a joke to them.
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