Contact Doorzo Support
Company Name: SIG Service 株式会社
About: Doorzo is an official partner of multiple shopping platforms in Japan, such as
Mercari and Rakuten. We offer a one-stop solution for proxy purchasing and
global shipping.
Doorzo Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Doorzo Website
Privacy Policy: https://sig.doorzo.com/?n=Sig.Front.Front.PrivacyGlobalApp&HideMobileFlag=true&language=en
Developer: SIG Service Inc.
4 Most reported problems 😔💔
can i get a refund my package arrived in Oaklahoma when i put California in my address
Can’t get past the starter page.
by S0lar!s
I downloaded the app in hopes of finding cute things and just because it seemed genuinely interesting. Well, that was until I opened the app. It asked me what currency I was in, which I followed the steps but when it asked me to click on what I was interested in, I couldn’t proceed any further. I tried turning my phone so the screen shifted, I tried dragging the screen up, I tried seeing if I could just click the top of it, nope. None of that worked and even now I STILL cannot get in. If you’re going to make an app, make sure the page fits the screens of those using it. It’s a bit ridiculous when you’re super excited for an app only to be denied access just because the second step is a little too big for your screen.
Wish it were better
by Olaf Baker
I paid for my item and waited for it to be shipped to the warehouse and it was shipped to the warehouse today so I went to go check. In order for it to be shipped to me I had to make another purchase for shipping I wish it was already included and the first check out because I didn’t know shipping would cost so much. I couldn’t find a return button either. I ended up having to pay the hefty shipping fee without being able to use my coupons for it so I hope that the package is worth it.
Too pushy
by Yukki Mayumi
The moment I joined, three different pop up windows showed up. One was for currency, other was for some privacy setting, and the other was an ad. With everything showing up at once, I reset because I was confused. I was able to figure out what was going on, so I used the search bar and search for what I collect, figurines. The figurines showed up more when I didn’t search for them, but when I said “figure” they wouldn’t show up. It’s a new app, so I’m sure the search filters will improve. The main thing wrong with this app is again, they’re too pushy. Before I even get to see what it was about, I’m bombarded with ads. And before I got to search up something else, I’m forced to sign up. I didn’t even get to see what was going on and what I could use it for?
Have a Problem with Doorzo – Shop from Japan!? Report Issue
Why should I report an Issue with Doorzo – Shop from Japan!?
- Pulling issues faced by users like you is a good way to draw attention of Doorzo – Shop from Japan! to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Doorzo – Shop from Japan! customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Doorzo – Shop from Japan!.
