Contact REDTIGER Support
Company Name: Hangzhou Tanlink Technology Co., Ltd.
About: RedTiger APP is a newly launched APP customized for REDTIGER dash
cams.
REDTIGER is a young and innovative brand.
REDTIGER Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: tangjj2021@gmail.com
Website: 🌍 Visit RedTiger Website
Privacy Policy: https://www.6zhentan.com/app/treadty_en_US_redtiger.html
Developer: Tanlink
3 Most reported problems 😔💔
Not impressed…
by Kramer Klan
After watching the video on-lime for WiFi set-up numerous times, cannot get “add a camera” operation to work. VERY frustrating. The WiFi connects (allegedly) but in the app, tapping on add camera does nothing!!! So I have a WiFi connection but no software connection, wonderful. Trying to go back into menus on the device and keep getting “please turn of WiFi” but it doesn’t say which WiFi… the phone or the unit. Oh wait, MUST be the phone because the unit will not allow user to go into menu mode because “Please turn of WiFi” message.
Device is great, app is miserable to use.
by J88n
The device works great, however, when I need to use the app, it’s nearly impossible to connect my phone to be able to view recorded footage.
Makes it tough to be able to make sure what I needed to be recorded is actually recorded and if I can’t view these things, it kind of defeats the purpose of having a dash cam altogether.
It always tells me to connect via Wi-Fi on my phone. However, when I go into Wi-Fi, the device rarely shows up.
Security warnings
by Kae76
While running the app I’m getting security warnings that the app is unsafe to use.
Also the Wi-Fi syncing each time you go online to check the videos is pretty annoying as it requires to synchronize the wife with the device each time turn off turn on the car.
Can you please provide details why your app is failing to sync one time mode instead of each time.
Also the security snaking fails the app so please update the security modules of your app.
Thanks
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