Contact Luma View

Contact Luma View Support


Company Name:

About: The all new Luma View app offers powerful features at your fingertips, allows
you check on what matters – anytime, anywhere. Watch live video, user-friendly
event search, playback, and save recordings, or take a snapshot all from your
tablet or mobile device.


 
  2025-09-03

Luma View Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Luma View Website

Privacy Policy: https://www.snapav.com/shop/en/snapav/rms-license-agreement

Developer: SnapAV







3 Most reported problems 😔💔

2.3 out of 5

Feels Like an App From 2010

2025-02-27

by Roy Mercer

Developers should be ashamed. This app feels like it’s from 2010. Update this trash and bring it up to modern standards.

Add to favorites

2025-02-28

by Nathan8384

Where the bleep did the Add Favorite Button go?

Awful

2025-03-01

by DoesTheNameMatter?

This app is really bad. It constantly says failed to connect and you can’t see the cameras. There’s no way to fix it unless you’re the installer, which I’m not. So then it turns into a waiting game for them to fix it. This happens monthly and is a royal pain for such an expensive system. Ring is reliable and much cheaper. My very inexpensive Blink cameras function better with the app. I would avoid this and move to something reliable.




Have a Problem with Luma View? Report Issue




Why should I report an Issue with Luma View?

  1. Pulling issues faced by users like you is a good way to draw attention of Luma View to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Luma View customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Luma View.


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