Contact Triple Match 3D

Contact Triple Match 3D Support


Company Name:

About: Spend hours of fun playing Triple Match 3D puzzle matching game and enjoy
awesome levels and fun challenges! Enjoy your brain time, and improve your
sorting skills to become a matching master! Spend a relaxing, fun time as
you find and connect tiles and complete different missions. Develop your
skills by playing everywhere and as much as you want offline.



Triple Match 3D Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Boombox Games LTD



Verified email  

Contact e-Mail: Support@boomboxgames.net


Verified email ✔✔

E-Mail: support@boomboxgames.net

Website: 🌍 Visit Triple Match 3D Website

Privacy Policy: https://www.boomboxgames.net/privacy-policy

Developer: Boombox Games LTD








10 Most reported problems 😔💔

4.9 out of 5
Donovan Saunders
2024-03-13

I made a purchase for 2.99 and was charged 21.23. I looked back and suspect this has happened more than this one time. Why is this happening?

Natelia Adkins
2023-11-01

Youvstarted my game at the very beginning was in the 4 digits please put my game back where it was. I spent to much money.

Debbie Wexler
2023-09-10

I made in app purchases on Aug 22& 23. I tunes would say the purchase was completed but then I’d get a msg from the app saying it had not. I tried to get it to work multiple times, and racked up around $40ish in charges. I entered a customer support ticket on the 23rd and got one msg from Danielle saying “sorry you’re having problems…we’ll look into it” and have heard nothing since. The company is taking my money and then ghosting me!

MGZ
2023-09-06

Level reset to 1 during outage 2 weeks ago

Torie Soles
2023-08-23

I was on level 1222 and this morning my game is on level 1. Please fix this

Denise
2023-08-11

Game glitched on level 1879 and now I'm back at level 1. Please restore my game.

Melodie Claussen
2023-06-11

I made a single charge of $2.99 on Triple Match 3D with my Cash App card through Apple Pay and you charged me $5.34 three times and $3.20 two times when I only made the one charge of $2.99. Why is your program overcharging my account and I want my money refunded. This is not the first time you have done this to me. If this overcharging does not stop I am deleting this game and reporting it to the BBB and Apple.

Fun at First, But Then…

2023-09-20

by Tea9595

I did enjoy this game at first. But eventually the hard and extra hard levels are impossible to beat without using multiple boosters—and even then some are impossible until the game (after you have tried a level dozens and dozens of times) makes it easier by putting almost everything right on top. If it takes days to pass one level, it is not fun.

Also, the game does not allow you to move items aside to get to something underneath. That is particularly problematic on levels with only one or two sets of most items. The sensitivity is also an issue as quite often a different item than the one I touched goes to the bar. I frequently end up with a full bar accidentally because of that, and there is no option to use your undo boosts once the bar is full. So if you have a sensitivity hiccup when you are going super fast, it’s game over.

The ads are also an issue. I understand why they need to have them, but they frequently freeze the game. I don’t have that issue with other games, just this one. That is particularly frustrating in competition events like the Boat Race since you lose if the game freezes.

Change of opinion - Ads killed Game

2023-03-03

by SusieToo2

See my original rating below, that came with 5 stars. Now I’m deleting your game due to the ridiculous amount of ads and giving you one star! The game wasn’t ad bombing until level 200 - then you either pay or you get ads after every single game - win or lose - you get an ad. That’s absurd.

Loved the game / but definitely not enough for that nonsense.

Original review: I waited until I got to level 150 before I submitted a review. The game has remained consistent. It’s challenging, some boards too challenging because you spend days on them. They need to program in “mercy” for when you’ve had to play the same board 50 times. Overall a pretty good game! I hardly ever give good reviews. This one deserves it - so far. 🤔😉

Fun and addictive, but now deleted

2023-03-10

by BridgetOBrien

I am fine with in-app purchases. No reason we shouldn’t pay for entertainment. I have been playing my two favorite games for years and they require in-app purchases to progress. But rewards correlate with accomplishments and purchases won’t bleed you dry. Triple Match requires playing a level several times to beat it—should be fun to figure out the strategy. But it takes a half hour to earn a life. Play for 15 minutes. Use up all your lives and then wait a half hour to get just one more life. Whether given as a reward or as an in-app purchase, the boosts are pathetic and insulting. Not fun anymore. I’ll only show loyalty to an app if developers have respect for fans. These developers don’t.


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