Contact Lily s Garden Support
Company Name: Tactile Games ApS
About: Romance? Garden? Puzzles? YES! Lily’s Garden is all this and so much more.
Renovate the garden and solve challenging puzzles with this new relaxing and
romantic FREE match-3 blast game!
Help Lily renovate her great-aunt’s garden
to its former glory and match flowers to solve challenging blast puzzles.
Lily s Garden Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Lily’s Garden: Design & Match. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Lily’s Garden: Design & Match. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Tactile Games ApS
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Lily’s Garden Website
Privacy Policy: https://tactilegames.com/legal/privacy.html
Developer: Tactile Games
Read 24 Customer Service Reviews 😭😔💔
There is something wrong it won’t let me start , it says an unexpected issue or problem now the game will stop and kicks me bk out
Not able to get into my game on my tablet, keeps telling me an unexpected error has occured. I have spent a lot of money in this game and it won't let me in today after playing this morning, it sent that message. I will lose my place in my group and be kicked out if not playing. Please fix the issue
When I updated the game, it keeps saying an unexpected error has accrued. I uninstalled a another game and lost all.the levels which I played for months. I don't want the same thing again with this game. Please fix the problem on your end so I can continue playing. Thanks.
I have purchased multiple items such as season passes, piggy bank, etc. I am charged but rarely credited. This needs to be corrected!
I've been having a problem with signing in ever since you changed to the new sign in with Google. I still can't sign in and save my progress. I finally uninstalled the game and reinstalled and it still isn't working. Now it's booting me out every time I try to play. So I guess I'm done playing Lily's garden.
Every time I go to the memory albums the game closes down. I have cleared the cache. I am using a Kindle
I am at around level 10700 and my name in the team USA is Dar. When downing loading the game it says there is an error and has been reported to the developers. Tried to get in several time but no luck. Please advise at your earliest convenience.
Lilys garden level 7123 is hung up
I am so disappointed. I have really been enjoying Lily's Garden, but now I have lost all of my progress! It said there was a bug in the game, so I uninstalled & then reinstalled & now it's making me start over from the very beginning! I was so far ahead & don't want to go through every single level again! Why isn't there a way to save progress other than having to sign into Facebook?!
I am no longer getting additional coins. Also, I used to get a chance to use a color bomb or a regular bomb before I started playing each round. That no longer comes up. It is impossible to advance this way.
The game is completely hung up. I can’t remember the level I’m on.
I updated and now will not respond on app To go to the game. I play on a kindle. I have shut down and restarted devise. Can not open app
I am on level 4812 on Isla Bonita. I have tried 11 times to get past the part where the houseboat is dragged out of the water, but, every time I complete it, the game shuts down. I have to restart and there's the boat, back in the water, so I have to do it over and over and over. It still shuts down each and every time! I'm totally exasperated! Is there a fix?
I uninstalled and reinstalled Lillys Garden because it kept glitching on me. Unfortunately the game lost ALL my progress. I was on day 40. Any chance that progress can be recaptured? If nit, I'm out. Too expensive and time consuming to get back to where I was. Thanks in advance for any help.
How come our team isn’t ranked we have more points than about 35 of the local ranked teams? We are Roxie (Happiness).
I have been trying to finish level # 2368 for days. Every time I bring it up all the pieces are in exactly the same position. Any chance they can be switched around so In have a chance. Also my game keeps freezing. Seems like a lot of people are having trouble with the game. Plus I can’t afford your high prices. It is the most expensive game I’ve played. I’m a very senior senior. I play to keep my mind sharp. Thanks if you can help me. And thanks for the extra boosts.
Been playing the game for over a year mad it into the 5000 levels just upgraded my phone now im back in the 3000 levels how do I get my levels back
I'm having problems with the game app closing on me while playing. Happens on my ipod and ipad.
Please send instructions on how to remove cards on my site. Thank you, Jennifer Harris
How do you remove credit cards from the site once you have used it ?
Tonight, just a few momemnt ago, I used my card, which is a MC. I had used it successfully, several times this evening. Both Avon and Lilys Garden and it went thru correctly. It was put through around 8:30pm, eastern. The package was 9.99 and was supposed to give me two hours of playing time. But it wasnt5showing that. If you could look into this and let me know something, as soon as possible. Thank you, Jennifer Harris
Great game, But...and this is a BIG BUT!!!
by NuffOfThis
Edit: I have received nothing from support and nothing from Apple so I must caution everyone to not spend money on this game unless you use a gift card!
Original: I have loved this game from the beginning and I have searched for another game that is as much fun for months and I haven’t found anything as much fun and as challenging. But, and this is a huge but, I have spent money on it from the beginning and I was consistently double charged on the $4.99 packages. I thought it was a fluke and I was able to get a nice customer service lady at Apple on the phone to reverse the charges. Then it happened a few more times and I was able to get the charges dropped through the regular Apple route on my device. I receive a text from my bank every time I get a charge on my credit card. A couple of days ago Lily’s Garden charged me for a package I didn’t order and I received nothing. Apple refused to credit me back for it. I talked to the 30 people on my team, most of whom never spend money on the game and it had happened to 2 others. That’s 10% of us on the team, more if you consider that most of them don’t spend money. One of them said she now only uses Apple gift cards to buy packages in the game. Honestly I will continue playing this wildly fun game but I hate being stolen from. I took my credit card off of Apple and on the rare occasion when I want to spend money on Apple I will use a gift card. Buyer beware!!!
Addicting game, but the effort does not match the rewards!
by TaraCherone
Continued to receive ads for this game while playing Words With Friends. After weeks of having said ads shoved in my face, I decided to download it. I love decorating and figured this would be a cool way to keep with that hobby without the extra time, money and headache that can sometimes come with actually decorating. The game is fun and admittedly, very addicting. I love the challenge it creates and has been a great way to relieve stress while in quarantine. However, as the levels progress they get more challenging while the amount of coins and stars you earn remain the same. There’s no reason why I should be on level 200+ and only earning 50 coins per level; even on the levels that are intentionally more challenging. It also makes no sense that you only earn ONE star per level despite its difficulty level and despite the fact that you need to accumulate stars in order to be able to decorate/renovate the property. Often times, the decorating tasks require 2-3 stars per task; which means you have to beat at least 3 levels just to complete ONE task. Not to mention the fact that while you can pay more money to purchase add’l lives and boosters to beat levels, the option to purchase add’l stars is nonexistent. Reading through all of the reviews and this seems to a common gripe amongst players. I really hope the developers actually take this feedback seriously and implement these changes to make the game more enjoyable.
I love this game but….
by Woopwoop17492
This game is truly one of my favorites to play. The game in the beginning is great, but the further in levels you get, the harder the levels become to beat, especially after you’ve finished the main story. In my experience with the game, if I’m playing a level that takes me more than 3 times to pass, the level is literally unplayable. I find myself closing the game, coming back to it a few hours later and then magically the level is super easy and I win in one try. It’s very frustrating and make me want to play the game less and less. Also, I’ve noticed there are “normal” levels that are a lot harder than the actual “hard” level. Again, this is frustrating and is enjoyable. I would suggest that the game offers 2 stars for every level that is labeled “hard”. Kind of odd that I get the same reward for a hard level that I would a normal one. Lastly it should be a choice to use power ups that are given by Philip. I have a had so many streaks ruined because I had to use the power ups and ironically something that is meant to be helpful, actually does the complete opposite. Other than that, I still continue to play the game because I love the story and I love the satisfaction of picking things for the garden and other parts to the game. Also would like to mention that, though I love the game, this is the third time for me coming back to it after taking a break because of how frustrating/enjoyable the game can be.
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