Contact Amcrest View Pro 2 Support
Company Name: Amcrest
About: The Amcrest View Pro 2 app was specifically designed for our Amcrest IP Cameras,
HDCVI DVRs, and NVRs. Watch your cameras live using your iOS device!
As a
leader in the home security space, Amcrest offers products to help you and your
loved ones feel safe, no matter where you are.
Amcrest View Pro 2 Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Amcrest View Pro 2 Website
Privacy Policy: https://amcrest.com/privacy-policy
Developer: Amcrest Technologies LLC
3 Most reported problems 😔💔
Slightly Improved…revised
by R64357
Reducing to one star. App constantly crashes.
Original Review: View Pro 2 is marginally better than the original app. That was a pretty low bar to beat but worth mentioning. It still requires too many taps to accomplish simple tasks. For example, live view and playback are separate areas of the app. Watching live view? Back out, go to playback, select the camera, select the date, start playback. Other apps (Unifi for example) put the timeline right under the camera live view on the same screen. Those let you view live or scroll around the timeline in one place. It should be that simple. Also, the iPad app doesn’t fill the screen. It’s basically the iPhone app enlarged, but not actually formatted to correctly fit the screen ratio. Annoying, but not a deal breaker. Turning your device sideways to view a larger image resizes weird too. That said, it is better than the original View Pro. That was a one star hot mess. View Pro 2 at least functions. Amcrest cameras work great and are reasonably priced. Amcrest NVRs have been reliable for me. Their mobile app development however is still ten years behind where it should be.
Garbage App
by E-Baus
Not even sure where to start in describing the failures of this app on the UI/UX front. Cameras seldom connect, continually time-out, the NVR fails to log the cameras in quick view, the recording scheduling portion of the app is the ugliest most unintuitive piece of garbage I’ve ever seen for scheduling (old routers have better scheduling features than this app does), and I can’t even begin to describe how outdated the general interface is. Take a look at the Tapo camera app and you’ll see something that foreign developers have implemented much much better than AMCrest has. 1 star. Ridiculous
Absolute garbage
by Trashapp06
Let’s me view my cameras once a day and if you close the app and reopen it, it won’t load the cameras. It is entirely useless. I have spent weeks with customer support trying to fix this and they just give you the runaround telling you to do useless things none of which fixes the problem, you can get notifications all day but it does you no good if you can’t actually open the app and look at your cameras. Every single time I try to it says connection failed, and customer service has been no help
Have a Problem with Amcrest View Pro 2? Report Issue
Why should I report an Issue with Amcrest View Pro 2?
- Pulling issues faced by users like you is a good way to draw attention of Amcrest View Pro 2 to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Amcrest View Pro 2 customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Amcrest View Pro 2.
