Contact Mystery Box 2 Support

by T Pros

Bought the “Premium pack” for all four games thinking less money and easier to move through games. WRONG. Finished first set and when I got to the second set could only play first two boxes then wants me to pay $4.99 to keep playing! Tried to “Restore Purchase” but just has the screen blink on and off. On a good note, I contacted support and they promptly replied, twice, but after showing them the problem they said it was an Apple Store problem (within the app??). Said if they (Apple) charged me they would refund on PayPal. Ok but what happens on the third set, then the fourth…. What a pain. Repeat and request refund wait and track. Repeat. What a pain. The game is ok and nice time waster. Nothing too deep. I want to keep playing and would not give 1 star except for the restore purchase problem. Another issue is that the game does not remember your progress (except completed ones). If you start a box and are part way through and stop you need to start all over. Also does not even translate that over to a different device, start all over for all. Used to be games connected through Apple and always remember but not here. They said the last two games of the series do have a “memory” of progress but not the first two. Seems like they would fix that. Not sure what I am going to do for this second set just don’t want to pay and wait for a “ refund”. Especially to have to repeat that for two more. Frustrated.

by Greypatchesoreo

This one is sadly, CURRENTLY UNPLAYABLE!!!

I was excited to play the original n quickly disappointed, when it ‘premiered’ way back. It was just ok puzzle wise, but AT LEAST IT WORKED!!
This one you can’t even get thru level 1/Tutorial!!

Taps do nothing…unless when they FINALLY do, it’s 30 secs later, box has spun repeatedly in diff directions, objects u didn’t want moved…move, and you can’t even turn box again to return to ‘fix’ it so it can screw up again, for another 30 sec!

I wanted the original to be good too, and it wasn’t, at least upon its release. I later played just the free levels. Even if it got better, it’s the initial interaction that stays w/ppl. That one many complained that puzzles too obtuse and can’t read dev’s mind, with just MINOR mechanical issues.

This IS JUNK!! Whomever is writing good reviews for u so ppl DL it. Go ahead. They’ll see that the reviews saying u can’t get thru tutorial due to COMPLETE UNRESPONSIVENESS, will delete n remember so when u ‘fix it’ and won’t pay to play cuz we all know raving reviews aren’t trustworthy.

by ColeB9

Game is good, not impossible for the average person. The ads ruin it, they are to long and way to many. Oh, they keep showing the same ads. You would think they would show something of interest, and stop showing ads which you have shown no interest. I would not recommend this game, due to the excessive ads.