Contact Sandbox Support

by Slay Queen..&

This is one of the biggest priorities that I’ve ever had, and that is color by number I have always loved that game and I’ve always been searching for it since I was at least seven years old so it’s not a big surprise to come across a game like this. I really thought that they were going to let everyone color for free but instead they put all the good color by number pages for money and they leave the free ones cheap. I don’t think this is a very good start for their app and other people because it’s not fair that people have to download the app and also buy pages when it should already come with the game, I have had chances where I have bought the passes and I have not gotten the Pages which I had to literally call officers to help me with it. Sandbox is very good but I wish they had a little bit more creativity in what they were giving their players the access is horrible because you have to pay for anything that you want to draw personally. And I’m very upset that they did not add some thing for just that amount of money that you have and I wish everything was free because even though you can’t be a creator and sell your drawings to other people it’s not fair that you have to pay for some thing that you already have or bought before again.

by BrutalXxBeauty

I signed up for a 7 day FREE subscription when I started using the app and was under the impression that, once 7 days was up, so long as I colored only the images that did NOT have the red heart in the bottom right corner of the image that I could continue using it for free. That was NOT the case. I had to cancel a subscription several times and then was charged for a weeks subscription 3 different times WITHOUT my approval or authorization AFTER having cancelled the subscription all three times I was charged. There would be a “renewal date” but it seemed like that changed every single time I went in to check that the subscription was either still cancelled or having to re-cancel it AGAIN. I contacted Apple support and was told I needed to uninstall the application and was told that I reenabled a charged subscription even without my approval or authorization. I was never asked to be charged for ANYTHING. The in-game charges also didn’t require my finger print or my Apple password. I like the app and found it fun but am INFURIATED that I’m being charged over and over and over without authorization or approval and the information I was receiving from the app was incorrect so I feel like I was scammed. I don’t want an apology,I want to see this issue fixed so this doesn’t happen to others.

by Cirusmouse

Alright, I don’t really ever do reviews, but I’m making an exception because I want to see a change. I’ve used this app for years and have enjoyed it a lot, it’s a nice time killer when I need it. But there is something that just seriously bugs my soul. I like to color the pictures of people and girls cause for some reason long hair is super fun to color for me. But what I’ve been seeing a lot lately is that some of pictures would have them with red or pink eyes and it just honestly ruins the entire thing for me. Like imagine, you pick a sweet innocent looking girl to color in and it turns out to have demon red eyes. I mean come on, the reason I wanted to color that one is that it looks pure and cute not devil spawn. Which I totally get that you can change the color of it and that’s all fine and dandy and I have been doing that for the ones I find. But I literally just found like my 15th one and it’s just becoming a trend and I hate it. If I wanted to color something with red eyes I’d pick on something scarier looking not pure looking. Idk, maybe it’s just me but if I never see another red eyed innocent girl picture on this app I’d give it 5 stars. But for now 3 stars.