Contact Brick Scan Support
Company Name: BrickMonkey LLC
About: Take a picture to quickly identify your figure and see the correct parts to
complete it!
With BrickMonkey you can:
- Complete your figure efficiently and
find the correct pieces such as heads, legs or hairs.
- View statistics and
visualizations of your collection.
Brick Scan Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of BrickMonkey LLC
Verified email ✔✔
E-Mail: hello@brickmonkey.io
Website: 🌍 Visit BrickMonkey Website
Privacy Policy: https://www.iubenda.com/privacy-policy/51921966
Developer: BrickMonkey LLC
3 Most reported problems 😔💔
Bad app
by DoggyDawg88
It barely works. Half the time it doesn’t connect, or loses connection while using. Even when the connection isn’t a problem, it only identifies parts correctly about half the time.
Definitely in NO WAY worth a laughable $55 a year. Not even worth it for free, since Google Lens and other brickscanning apps are not only more accurate, but MUCH more reliable. And FREE.
(Not to mention the fact that the dev pulled a massive “bait and switch” by offering the app for free to let users train his “AI”, then once everyone did enough work for him to make his app functional, he slapped a paywall on it. As far as I’m concerned, it should be illegal to remove core functionality from an app YOU ALREADY OWN. Poor decision, developer. Such little respect for your user base.)
Doesn’t work
by Vthompsonjr
Every figure we tried to search just automatically goes to “there is something wrong with your connection” :/ I think something is wrong with the app
No network connection
by Jvmck
Downloaded this app 2 days ago. Continually get the message “no network connection “. Must be on their end because things here are working perfectly. No way to contact the developer for help - even on their website.
Have a Problem with Brick Scan: AI Minifig Scanner? Report Issue
Why should I report an Issue with Brick Scan: AI Minifig Scanner?
- Pulling issues faced by users like you is a good way to draw attention of Brick Scan: AI Minifig Scanner to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Brick Scan: AI Minifig Scanner customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Brick Scan: AI Minifig Scanner.
