Contact Fancast Support
Company Name: 컨텐츠마당
About: Fancast
Discover something NEW!
[Service Information]
▷Fancast Official
Vote
- Vote now and give 1st place to your artist!
- Check out the real-time
voting status.
- The artist who received many votes is inducted into the Hall of
Fame.
Fancast Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of 컨텐츠마당
Verified email
Contact e-Mail: fancastofficial@gmail.com
Verified email ✔✔
E-Mail: fancastofficial@gmail.com
Website: 🌍 Visit Fancast Website
Privacy Policy: https://m.fanca.io/
Developer: Fancast
3 Most reported problems 😔💔
The app won’t function.
by FictionFueled
For a week I’ve been trying to use this app for Seoul Awards and it’s unresponsive. I tap icons on the screen and nothing happens. Every now and then one will accidentally work to allow me to view ads, but then nothing else will function. This app is not fit for awards voting. It isn’t fair to my idol that I am logging on to vote, but can’t because the app isn’t functioning. It’s the only Kpop app I have that gives no response for tapping any icon on the screen. It needs some serious bug fixes.
Worst voting app, used for scamming users
by DO415
I have never seen such a poorly maintained deceitful voting app. App is always erroring out. A few times it was down for days. Non-Korean voters could not access the app, yet it was proven that users with Korean IP addresses had no issues with access and voting. Company claims it was under maintenance. Besides regardless of the number of votes logged on this app, SMA will give the awards to whom they like. Don’t waste your time and money on this app!
Seoul Music Award was rigged
by Fancast Disappoints
Fancast is unreliable for voting purposes. The app will be unavailable for wide swaths of time. When accessible, you are under immense pressure to get your votes to “count”. If it lets you in, the system freezes and won’t count your credits after “free” watching videos. So many technical issues and then the app will go into “maintenance mode” at the end of a voting period. Who wins? The fandom/record company that pays $ for votes. Rigged.
Have a Problem with Fancast:Discover somethin' NEW? Report Issue
Why should I report an Issue with Fancast:Discover somethin' NEW?
- Pulling issues faced by users like you is a good way to draw attention of Fancast:Discover somethin' NEW to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Fancast:Discover somethin' NEW customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Fancast:Discover somethin' NEW.
