Contact Discreet Support
Company Name: Marco D'Amelio
About: Discreet - Black Screen Camera is the perfect app for capturing photos and
recording videos without distractions. With our innovative black screen
technology, you can take high-quality shots without lighting up your
surroundings or disrupting the moment.
Discreet Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
3 Most reported problems 😔💔
No longer what is advertised
by Golfnrules
The last update changed what is advertised. The preview window on the black screen can no longer be removed. Defeats the purpose of the whole app. There is also now an issue with video mode. App is freezing after the first video. I paid for the app and I want what I paid for. It was good in the beginning but the most recent update is making me not recommend it due to not working as advertised. Please fix it to what it should be.
Changes for the worse
by ImUglyLmao
Initially this app was amazing, and it did wonders in both free version and the paid one. However, as of the most recent update, they removed some of the most useful features, like the ability to enable previews or change the image that’s on the camera. Now there’s no option regarding the preview, there’s always a preview now, and there’s no option to change the image on the camera either. Their most recent update regarding apples policies might’ve had something to do with it, still, it’s ridiculous. It’s now not as discreet as it should be. It’s unfortunate because it’s a great app as well.
Impossible to tell if you're recording
by Survivor42
This app WOULD be excellent for capturing domestic violence situations without alerting your abusive family member that you are recording. Unfortunately the gesture for turning video recording on and off is the same (tap the screen once to begin recording and once again to end recording) so it’s impossible to know whether you are recording or not as the tense situation unfolds. In such a situation is just not possible to take your eyes off the situation and check your screen. To be useful, the gesture for turning the recording on and off needs to be different; perhaps swiping up over 2/3rds of the screen would turn the recording on and swiping down would turn it off, and repeat swiping in the same direction would have no effect so you could swipe up several times and be assured that it is recording. Otherwise as I have unfortunately experienced, the whole situation can be over and you find that the only part you recorded was a few seconds that didn’t even matter.
I found a way to contact the app author, and he may be able to address my concern… if so, I will change my review to a full 5 stars.
Have a Problem with Discreet - Black screen camera? Report Issue
Why should I report an Issue with Discreet - Black screen camera?
- Pulling issues faced by users like you is a good way to draw attention of Discreet - Black screen camera to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Discreet - Black screen camera customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Discreet - Black screen camera.
