Contact Honkai: Star Rail

Contact Honkai Support

Published by on 2024-05-07

About: They call them, "Aeons" in this galaxy. They construct reality, erase stars, and
leave their marks on countless worlds.



How to Contact Honkai Customer Service/Support

Honkai: Star Rail Contact Information

Listed below are our top recommendations on how to get in contact with Honkai: Star Rail. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Honkai: Star Rail. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of COGNOSPHERE PTE. LTD.



Verified email  

Contact e-Mail: [email protected]


100% Contact Match

Developer: COGNOSPHERE PTE. LTD.

E-Mail: [email protected]

Website: Visit Honkai Website





Privacy & Terms:

https://hsr.hoyoverse.com/de-de/home

https://www.hoyolab.com/accountCenter/postList?id=172534910

https://www.facebook.com/HonkaiStarRail.DE

https://www.instagram.com/honkaistarrail/

https://www.youtube.com/@HonkaiStarRail

https://discord.gg/honkaistarrail

https://www.tiktok.com/@honkaistarrail_official

https://www.reddit.com/r/HonkaiStarRail/

https://www.hoyolab.com/accountCenter/postList?id=172534910

https://twitch.com/honkaistarrail




Reported Issues: 3 Comments

4.6 out of 5

By ★Fated§øul


Basic starvation game

From the time ive started playing this game ive seen the same routine they pull in genshin and is the reason im just waiting for other games to come out. At some point in the game roughly when ur out of story you run out of stuff to do and are extremely limited on playing, unless u spend real money same thing as genshin. The starvation players feel when playing this companies games will eventually turn against them in the long run with having maybe 20-30 mins max to play hsr after finishing story to not having enough options to pull on banners when they throw them out like candy. Every other gatcha game gives a good amount of rewards and compensation to allow players to not feel obligated to spend money to have fun. This game doesnt have enough content from launch to have the players feel the need to play since there isnt a actual end goal like pvp or the ability to sit and enjoy the grind of gearing there characters fully with how crappy the energy system is and the lack of materials to get more energy, i think u get about 1600 energy till u need to spend real money or wait 24h till u refill which takes u 5 mins to use all that was refilled. Rework the energy system or give more options to get energy easier or the game will die faster then it arrived.



By ★Fated§øul


Basic starvation game

From the time ive started playing this game ive seen the same routine they pull in genshin and is the reason im just waiting for other games to come out. At some point in the game roughly when ur out of story you run out of stuff to do and are extremely limited on playing, unless u spend real money same thing as genshin. The starvation players feel when playing this companies games will eventually turn against them in the long run with having maybe 20-30 mins max to play hsr after finishing story to not having enough options to pull on banners when they throw them out like candy. Every other gatcha game gives a good amount of rewards and compensation to allow players to not feel obligated to spend money to have fun. This game doesnt have enough content from launch to have the players feel the need to play since there isnt a actual end goal like pvp or the ability to sit and enjoy the grind of gearing there characters fully with how crappy the energy system is and the lack of materials to get more energy, i think u get about 1600 energy till u need to spend real money or wait 24h till u refill which takes u 5 mins to use all that was refilled. Rework the energy system or give more options to get energy easier or the game will die faster then it arrived.



By ★Fated§øul


Basic starvation game

From the time ive started playing this game ive seen the same routine they pull in genshin and is the reason im just waiting for other games to come out. At some point in the game roughly when ur out of story you run out of stuff to do and are extremely limited on playing, unless u spend real money same thing as genshin. The starvation players feel when playing this companies games will eventually turn against them in the long run with having maybe 20-30 mins max to play hsr after finishing story to not having enough options to pull on banners when they throw them out like candy. Every other gatcha game gives a good amount of rewards and compensation to allow players to not feel obligated to spend money to have fun. This game doesnt have enough content from launch to have the players feel the need to play since there isnt a actual end goal like pvp or the ability to sit and enjoy the grind of gearing there characters fully with how crappy the energy system is and the lack of materials to get more energy, i think u get about 1600 energy till u need to spend real money or wait 24h till u refill which takes u 5 mins to use all that was refilled. Rework the energy system or give more options to get energy easier or the game will die faster then it arrived.




Have a Problem with Honkai: Star Rail? Report Issue

Leave a comment:




Why should I report an Issue with Honkai: Star Rail?

  1. Pulling issues faced by users like you is a good way to draw attention of Honkai: Star Rail to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Honkai: Star Rail customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Honkai: Star Rail.


Stop Ridiculous Charges.


Prevent apps from taking your money without permission. Get a free Virtual Credit Card to signup for Subscriptions.

Get Started now →



Most Popular Apps in Games