NGL Status
Are you having issues? Select the issue you are having below and provide feedback to NGL.
36 Problems reported in the last 24 hours
🔨🐞 Solved: verified fixes that worked!
[Solved] I can't send message to the given link for someone's anonymous
[Solved] I can't reply on my ngls
My inbox is not working
it is not downloading it keep saying ngl will be downloading just now on your computer and it dont
I can't access messages sent to me to view
Not able to share the link on my status
Followers are not able to open my link. The page shows "Could not find user"
It doesn't want to download on my phone
My NGL inbox is not opening
Doesn’t want to share link
📋 90 Reported Issues:
No me deja entrar a la app se queda cargando no me deja ver los mensajes
Doesn’t want to share link
Doesn’t want to share link
Some notifications says that i have new messages but when i click it, there was no new messages
It's not allowing me to reply on Instagram
I'm not able to do myfriend's ngllink ,when I open the link it leads me to the ngl site not reply pag
im not able to reply to the ngl like the reply button isn’t working pls help
It's showing blocked when I open the application
How do I access an account that I deleted
Can't post my replies on Instagram
Idk if it's my Internet, tablet, or not, but when I'm creating an acc and chose a pfp, it takes so longtoload
I get notified a message is sent but I'm not able to see it
I'm unable to post my replys on Instagram
When I open the NGL app it keeps giving me a notification to update it and when I press update it takes me to the app store and there’s no place where it tells me to update it. This happens every time i open the app so it does not let me use the app anymore
The app keeps say I need to update it but I can't
It said their was an update, but then when update was done i re-opened the app and it says it still needs an update. i when you click update option takes you to app store, in which the store says it has been update no further updates available.
I can not send any ngl messages
I can’t view new messages
My link cannot send messages to people
I get notifications that I have new messages but when I go to my inbox, nothing new shows up.
I can't paste my ngl link on my ig story, what can i do?
Despite permissions for the app to save to my gallery, I can't post my response to twitter without screenshotting and cropping the question and doing it manually 😒
I can't send any messages on any NGL link.
my ngl replies that u get sent i can't upload them on my story
Not being able to reply to my anonymous messages.
There's no send button
Can't send messages
cant sent message
When I go to inbox, there's no messages
There's no send button in my ngl
When I click the who sent this button nothing happend
it won't let me reply to comments
My NGL is notifying me that there's a new message but if i check it there's really no message that i got...Why is it like this?
I installed the App. But whenever I copied the link, I can't paste it into any messages I want to. Neither the links on IG or FB. I am using IOS. I don't know how to solve it.
I keep pressing the reply button but it doesn't do anything
I can receive notifications that i have new message in NGL but I can't see my messages
The message is not visible in inbox
I'm not receiving any messages
I apparently can't copy the link since I keep trying to paste the link in my stories, but can't.
It won't install
Some of the messages are not appearing
Ok so when i reply n post em the post just come out as white screen
What is the point of this app? It clearly doesn’t work properly. Have tried all the fixes but it’s still not working and the customer support is ineffective.
A me non mi fa rispondere alle domande su Instagram bhooo
Cannot respond to messages on instagram story
It keeps on crashing Instagram when I press reply on any message that came in
Why is it not replying to my ig? it keeps on crashing
I tried to reply to my message but everytime I press the button it tries to open instagram and immediately crashes instagram.
i get notifications saying i have new qsns but when i go to my inbox, there’s nothing. how do i fix this 🙂
It's only showing one message I can't see the rest
I received a notification of an NGL sent to me. But there were no new messages coming in.
The app won't download. It's compatible with my device but it just said "pending" to download for an hour. Tried to download it about 4 times yesterday and it did the same thing.
I got the The error "something we're wrong" and seems to not working anymore due to uninstall it once and reinstall again. But didn't work
I got notifications that I received the message but then when I open the app, nothing is showing
I keep getting message notifications but when I check my inbox, it doesn’t show any new messages
I got a notification that i got more new inbox from anonymous, but when I opened NGL, it wont show the new inboxes. What can i do?
I can't see messages in my inbox. I asked a friend to try and message me but but no message appeared in my ngl app . the ngl inbox remains empty.
Hello since installing ur app i cant access my insta inbox. Ive read many many reviews same issue! I want my instagram inbox fixed asap please !
I get notification that I have a message but inbox shows empty
My link doesn't want to be copied
I can't see messages in my inbox. I asked a friend to try and message me but but no message appeared in my ngl app . the ngl inbox remains empty.
I've been trying to download this app but each time it hangs at 87% downloaded and the play store app tells me "can't download Ngl app" This problem is occurring only on this app, i tried downloading another app and it worked perfectly fine.
I can post people’s responses but on Instagram it seems to be glitching and I can’t see the rest of the responses but from my other account I can see everything I posted on my story
I am not able to see my ig stories after i posted the ngl link on my story. The app is working but MY ig stories won't show after posting a story with the link
Sometimes the messages I received pop up in the notification but not in the app
Not able to see response
the ngl link isnt working even though it is the correct link and i cant paste it on my ig bio either
My inbox is not opening 🥲 and I'm getting notifications of new messages received.
Link not working people can't send me messages
Actually I m login and my link is available and I share it Instagram but by mistake i delete my account in NGL so i wouldn't see my messages in inbox
I'm not able to load my Inbox, it doesn't open or load at all, I can't see any messages I've received
Inbox is not working
My inbox not opening 🥲 and I'm getting notifications of new messages received
I am not able to see my messages in inbox
NGL inbox not opening....tried 2-3 times but didn't work...!!
I cannot see my messages but I get notified that I have messages. Can you please fix this problem.
Inbox are not being load,.I'm unable to see the questions
I'm getting notification but couldn't see the message
I am not getting any messages in the inbox. I am getting the notification that I got a msg but when tapped, msg is not displayed
How df do I restart it?
I'm getting notification of receiving messages... But when I enter the app.. There's no message
i am getting responses but i am not able to see them
Inbox not opening with messages....and for typing an anonymous message it's not loading to submit it
Cant see any thing on inbox but I get notifs that I have a message 😭
My inbox is not opening
I deleted the app multiple times. It still want let me submit my username. This ridiculous
Everytime i get a new message it will send me the notification but it won’t let me see the new message like it won’t even pop up in the app.
It won’t let me submit my Instagram user name. I deleted it and downloaded it back and i powered off and back on my phone, still isn’t working
my link wont work. i tried everything, i deleted the app and reinstalled, nothing.
My NGL link won't work, even if I copy the correct link.
Have a Problem with NGL: ask me anything? Report Issue
Common NGL Problems & Solutions. Troubleshooting Guide
Table of Contents:
Contact Support
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit NGL Website
Privacy Policy: https://ngl.link/privacy-policy
Developer: NGL App
‼️ Outages Happening Right Now
-
May 13, 2026, 07:14 PMa iOS user from Ulan Bator, Mongolia reported problems with NGL : Connection
-
May 13, 2026, 07:13 PM
a iOS user from Ulan Bator, Mongolia reported problems with NGL : Login
-
Apr 01, 2026, 10:25 PM
a AndroidOS user from Benin City, Nigeria reported problems with NGL : Not working
-
Feb 02, 2026, 06:56 AM
a Windows user from Georgetown, Guyana reported problems with NGL : Connection
-
Feb 02, 2026, 06:52 AM
a Windows user from Georgetown, Guyana reported problems with NGL : Connection
-
Dec 30, 2025, 06:02 PM
a AndroidOS user from Krugersdorp, South Africa reported problems with NGL : Not working
-
Dec 20, 2025, 05:15 PM
a AndroidOS user from Giza, Egypt reported problems with NGL : Not working
-
Nov 24, 2025, 10:14 AM
a AndroidOS user from Viña del Mar, Chile reported problems with NGL : Not working
-
Nov 07, 2025, 03:38 AM
a iOS user from Lubumbashi, Congo - Kinshasa reported problems with NGL : Crashes
-
Oct 28, 2025, 06:37 PM
a Windows user from Georgetown, Guyana reported problems with NGL : Not working
-
Started 8 minutes ago
-
Started 10 minutes ago
-
Started 27 minutes ago
-
Started 32 minutes ago
-
Started 33 minutes ago
-
Started 50 minutes ago
-
Started 57 minutes ago
