StarSky app not working? crashes or has problems?

StarSky Status

Last Updated on 2021-12-08 by StarSkyApp

I have a problem with StarSky

Are you having issues? Select the issue you are having below and provide feedback to StarSky.

Read all Solutions

Fix Now in One Click

👨🏻‍👩🏻‍👦🏻‍👦🏻
1 User reports:
App has problems

User reports 1

⚠️ Most reported problems ⚠️

Not working

100.0%

problems reported in the last 24 hours

24 hour clock ⏰

Have a Problem with StarSky - VPN & Speed Test? Report Issue

Common StarSky Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot StarSky app on iOS and Android devices. Solve all StarSky app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

StarSky iPhone Issues and Solutions

StarSky iOS app crashes, not working, errors
StarSky iOS app network issues
StarSky on iOS has black/white screen

StarSky Android App Issues and Solutions

StarSky has errors/crashing/not working
StarSky server network connectivity issues
StarSky has black screen

StarSky iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever StarSky app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix StarSky app crashes or not working on Iphone (iOS):

Close and restart the StarSky app on iPhone
Update StarSky app to the Latest Version for iOS
Uninstall and reinstall StarSky iPhone app
Update your iPhone to the latest iOS version

Fix StarSky on iPhone unable to connect to server/internet connection issues::

To resolve StarSky network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix StarSky black/white screen (blank screen) on iPhone:

Follow the StarSky iOS app troubleshooting guide Here →

StarSky Android App Issues and Solutions

Fix StarSky not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent StarSky app issues:

Force Stop the StarSky App
1. On android, goto "Settings" » click StarSky app. » click "Force Stop".

Update StarSky to the latest version on PlayStore

Clear StarSky App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "StarSky app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch StarSky.

Fix StarSky unable to contact server/ StarSky internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click StarSky » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got StarSky » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch StarSky on android.

Solve StarSky black/white screens issue on Android:

Follow the StarSky android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at StarSkyApp, developers of StarSky.

Verified email

Contact e-Mail: [email protected]

About this app

Any time you connect online, Mobile Security privacy protection suite will stop incoming threats, secure your Wi-Fi and back up important content. Any time you connect, you can stay protected and maintain your online data’s privacy with Star Sky VPN, the most trusted name in online security. Star Sky VPN is the ultimate privacy protection for your device. Download and enable StarSky to instantly protect your device with Star Sky VPN. One tap is all you need to get instant protection with Star Sky VPN! For any suggestions and feedback about Star Sky VPN you can contact us with email: info@starskyvpn. Enjoy all the advanced features in the Star Sky VPN app! We’re always keep you safe, even when you use public Wi-Fi networks! Turn into a digital ghost as we route your traffic through our encrypted VPN tunnel. Staying connected has never been more important. Our extensive network has many VPN servers in different countries. And everything about StarSky is intuitive and user-friendly. Enjoy absolute privacy and freedom with Star Sky VPN!