StarSky Status

Last Updated on 2021-12-08 by StarSkyApp

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Common StarSky Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve StarSky network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the StarSky App
1. On android, goto Settings » StarSky » click [Force Stop]

Clear StarSky App Cache and Data:
1. On android, goto Settings » Apps » StarSky » Storage » click [Clear Data] option. This clears both data and cache.
2. restart StarSky.

On android, goto Settings » Apps or Manage Apps tab.
Click StarSky » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto StarSky » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch StarSky

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Jan 31, 2026, 04:46 AM
a Windows user from San Jose, United States reported problems with StarSky
Jan 24, 2026, 12:45 PM
a Mac user from Lauterbourg, France reported problems with StarSky
Jan 18, 2026, 06:30 PM
a Windows user from Ipiranga do Piauí, Brazil reported problems with StarSky
Dec 07, 2025, 07:44 AM
a AndroidOS user from Paris, France reported problems with StarSky
Dec 03, 2025, 02:02 PM
a iOS user from Pune, India reported problems with StarSky
Dec 03, 2025, 11:58 AM
a Windows user from Haiphong, Vietnam reported problems with StarSky
Dec 02, 2025, 05:02 AM
a Windows user from Vũng Tàu, Vietnam reported problems with StarSky
Nov 28, 2025, 03:33 PM
a AndroidOS user from Guatemala City, Guatemala reported problems with StarSky
Nov 28, 2025, 03:32 PM
a Windows user from Boksburg, South Africa reported problems with StarSky
Nov 21, 2025, 01:10 AM
a Mac user from Tampico, Mexico reported problems with StarSky
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