Genesis Count app not working? crashes or has problems?

Genesis Count Status

Last Updated on 2021-12-01 by Mohammed Belokda

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Common Genesis Count Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Genesis Count app on iOS and Android devices. Solve all Genesis Count app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Genesis Count iPhone Issues and Solutions

Genesis Count iOS app crashes, not working, errors
Genesis Count iOS app network issues
Genesis Count on iOS has black/white screen

Genesis Count Android App Issues and Solutions

Genesis Count has errors/crashing/not working
Genesis Count server network connectivity issues
Genesis Count has black screen

Genesis Count iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Genesis Count app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Genesis Count app crashes or not working on Iphone (iOS):

Close and restart the Genesis Count app on iPhone
Update Genesis Count app to the Latest Version for iOS
Uninstall and reinstall Genesis Count iPhone app
Update your iPhone to the latest iOS version

Fix Genesis Count on iPhone unable to connect to server/internet connection issues::

To resolve Genesis Count network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Genesis Count black/white screen (blank screen) on iPhone:

Follow the Genesis Count iOS app troubleshooting guide Here →

Genesis Count Android App Issues and Solutions

Fix Genesis Count not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Genesis Count app issues:

Force Stop the Genesis Count App
1. On android, goto "Settings" » click Genesis Count app. » click "Force Stop".

Update Genesis Count to the latest version on PlayStore

Clear Genesis Count App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Genesis Count app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Genesis Count.

Fix Genesis Count unable to contact server/ Genesis Count internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Genesis Count » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Genesis Count » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Genesis Count on android.

Solve Genesis Count black/white screens issue on Android:

Follow the Genesis Count android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Mohammed Belokda, developers of Genesis Count.

About this app

This application is a unique of it’s kind, because it’s a tool that will help all Genshin Impact players to Calculate there currencies and theire Gnostics, Our purpose to help all players and fans of the game . so be happy to install our new app and enjoy the free genesis crystals calculator. - Genshin Impact Calculator for Crystals and Gnostics. This application is not affiliated in any way with Mihoyo. This is an unofficial application. GenesisCount has been designed as a free primogems or genesis crystals calc tool to help fans and fans and it's NOT Contain any primogems free hack, free primogems generator or genshin impact codes 2021 or anything illegal other related product.