Contact Recon-3D

Contact Recon 3D Support


Company Name:

About: Recon-3D is a scanning application that fuses photogrammetry and the lidar
sensor on the iPhone/iPad Pro. The data can be processed on the cloud or in case
of sensitive data, directly on the device only with no data transmitted over the
internet.


 
  2025-12-08

Recon 3D Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.





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https://www.recon-3d.com/privacypolicy





3 Most reported problems 😔💔

4.9 out of 5

Great forensic 3D mapping App for Apple products

2025-02-26

by Denver Metro Forensics

This is a great app for iPhones and iPads that have the LIDAR functionality. While you can use targets to enhance the accuracy, I’ve found that it’s accurate enough for most of my 3D reconstruction cases “right out of the box”! That makes this an amazing tool for many forensic metrology applications at a price point significantly lower than traditional field laser scanning tools.

It gets better with every release so I always look forward to regular improvements and additional functionality.

This is a great App at a great price, well worth my investment!!

Accurate Forensic Scanning in your Pocket

2025-02-27

by JcarterOrigin

The Recon 3D app leverages sensor fusion, LiDAR, and photogrammetry to turn the iPhone 13 Pro into a 3D scanner that provides a highly accurate 3D model for forensic analysis. The fact that it is possible to accomplish such a task with a smartphone is insane. I’m not to the point where I will use it as a standalone scanner, but I’m getting close. A few more improvements to make the scanning process more robust and responsive and Recon 3D may replace my tripod laser scanner for many scan jobs.

Well done to the development team!

Best Forensic Scanning App

2025-02-28

by 3DForensicRecon

No other app on the market compares to Recon3D. The data is accurate, and because of the sensor fusion, produces a point cloud that isn’t fuzzy like other apps. The data is some of the best handheld scan data I’ve seen and rivals some structured light handheld scanners on the market. The processing time is getting faster and the file sizes are very manageable. I can’t wait to see where this app goes from here!




Have a Problem with Recon-3D? Report Issue




Why should I report an Issue with Recon-3D?

  1. Pulling issues faced by users like you is a good way to draw attention of Recon-3D to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Recon-3D customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Recon-3D.


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