Contact Victory Support

by Jaw!987

Covenant Eyes says on their website “The Covenant Eyes app captures a screenshot on your device at least once per minute.”
This is not true. The app is downloaded and VPN is on and it does not screenshot once per minute. If that was the case then we wouldn’t have gaps in screenshots captured. We started to notice that what was being searched for was not showing up in the activity feed. We have called support numerous times only to be finally told that it screenshots at random and not as advertised. We are using this product to block porn but to also hold what is being looked at, non explicit content wise, accountable. Porn is a big issue but other non explicit content like bikini photos can still be searched and if a screenshot is not being taken once per minute to capture what is being searched, then this product is not effective because the non explicit content can still be viewed undedcted. Very disappointed that this product is being advertised for something it doesn’t actually do.

by COLLEGE @40

I just found accounts on my husbands phone. Opened them, took video and pictures of these accounts. And later sent them to him in text messages to prove what I’d found. This app cannot tract anything but web use. Well my friends there are TONS of apps that have plenty of content and private messaging. This morning after KNOWING there was opened photos and text messages with these images in then... I was still sent a “Green check Mark-We didn’t detect any potentially concerning events” today! It’s FALSE HOPE and a FAKE SENSE OF SECURITY! I didn’t buy into it from day one… the God of wisdom and discernment will guide you. Trust your institutions!!! Period.

by Nekksis

The app, for some reason, does not remember your login info or allow you to stay logged in. That’s one thing, and that would be enough for just a message or a report submitted through the app. My friend entrusted me to watch their activity through this app as they tried to quit. However, the notification function does not notify me when concerning events transpire. I have checked app and software settings. I will get caught up in the day to day, and completely forget about the whole thing, only to come back and find uninstalls. This is contrary to the entire purpose of the app, and seemingly the “Covenant” part of the name. PLEASE fix this.