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Company Name: Jonathan Kopp
About: Quit Smoking Community aims to help people quit smoking.
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The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
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E-Mail: hello@quitsure.app
Website: 🌍 Visit QuitSure Website
Privacy Policy: https://instaquit.org/privacy
Developer: QuitSure
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3 Most reported problems 😔💔
Just one big problem
by Belehvdgcff
I’ve recently starting using this app so help me quit and decided to use the one month subscription so that I have a little bit of stake involved. I’m using the “later date” option for quitting which comes with a puff counter. This is typically super great and will show you a decline in the a personalized graph that’s made for you based on the hits you’ve had per day, but every other day the counter doesn’t work. It makes it super difficult to keep up with and I don’t get the same satisfaction from seeing the graph. PLUS I’m paying for a subscription so I expect to be able to at least use the app.
Buddy System Won’t Connect
by Helios112
Hello, I just wanted to say this is a great concept for quitting vaping. However the Buddy System, which is a great idea, will NOT connect for some reason. I’ve tried this several times, re connected to the WiFi and checked my settings, but this has to be an app issue, as this problem is still happening. Thank you for creating a great app, but it would be nice if the bug was fixed with the Buddy System, as people rely on each other to quit sometimes. Thank you for your time.
Well it was good until….
by Mikecoolguy
Yesterday there was a feature that let you time the last time you vaped…. Today i went on the app and the feature is completely removed its not anywhere in the app for me. and all the time i had on it is gone lol it was like 4 hours but still…. There is literally nothing i can do on the app now unless i pay a monthly subscription. I can ONLY see the “quit date” i set for myself that is literally the only thing on the app for me now that doesnt cost money…….
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Why should I report an Issue with Quit Vaping?
- Pulling issues faced by users like you is a good way to draw attention of Quit Vaping to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Quit Vaping customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Quit Vaping.
