Contact Organic Meals Support

I bought the 3 months subscription of the app. Although I liked the the app for the first month or so, I noticed that the recipes started to repeat themselves after about 5-6 weeks. With that knowledge and knowing I needed to cancel prior to the next 3 month auto draft, I went on the app and cancelled my subscription. However, when I looked at my bank note at the next drafting period, I noticed the auto draft came out again for another 3 months. Knowing this must be an error I search for a number to call to let them know I had canceled a few weeks ago. Once I FINALLY got in touch with someone, she told me it was NOT an error. She stated that although I had cancelled in the app, I “had not called PayPal to cancel the auto draft, as stated in the fine print of the contract”. I asked if nothing could be done as I called the same day as the funds were drafted and I was told no it needed to be 24 hrs prior. I completely understand the need for policies, but I think this was sneaky, why make cancellation an option on the app if it will not be honored. I will no use again nor recommend. If you reed this I suggest weight watchers instead. Much easier app, better recipes, and excellent costumer service!

Not good unless you by an Extra Subscription . No way to get refunded!!! They don’t respond to Emails either!

I bought the 3 months subscription of the app. Although I liked the the app for the first month or so, I noticed that the recipes started to repeat themselves after about 5-6 weeks. With that knowledge and knowing I needed to cancel prior to the next 3 month auto draft, I went on the app and cancelled my subscription. However, when I looked at my bank note at the next drafting period, I noticed the auto draft came out again for another 3 months. Knowing this must be an error I search for a number to call to let them know I had canceled a few weeks ago. Once I FINALLY got in touch with someone, she told me it was NOT an error. She stated that although I had cancelled in the app, I “had not called PayPal to cancel the auto draft, as stated in the fine print of the contract”. I asked if nothing could be done as I called the same day as the funds were drafted and I was told no it needed to be 24 hrs prior. I completely understand the need for policies, but I think this was sneaky, why make cancellation an option on the app if it will not be honored. I will no use again nor recommend. If you reed this I suggest weight watchers instead. Much easier app, better recipes, and excellent costumer service!