Contact Soulmates Support
Company Name: Basenji Apps
About: Let’s spark up your love — no matches needed! Just a pair of sweethearts
with their phones and a decent app with a bunch of quizzes — and this is how
we let the fun rule. So what’s the plan in detail?
- Add some fun to your
romantic life -
We bet the quizzes won’t get you bored!
- Get closer easily
-
Taking quizzes will help you learn each other better effortlessly.
Soulmates Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Basenji Apps
Verified email ✔✔
E-Mail: support@basenjiapps.com
Website: 🌍 Visit Soulmates Website
Privacy Policy: https://basenjiapps.com/docs/privacy_policy
Developer: Basenji Apps
Privacy & Terms:
https://basenjiapps.com/docs/terms_of_use
3 Most reported problems 😔💔
Ripped Off!!!
by JRLot
I signed up for the trial and then attempted to cancel. The app did not show up in my subscriptions and there was NO WHERE within the app to cancel. I was then charged $19.99 and contacted the developer directly. They have sent two emails telling me to ‘cancel my subscription’ and are refusing to address the issue.
FRAUD - DO NOT DOWNLOAD
by Seaster07
WARNING!!!!!! Unauthorized charges!!!! Basenji refuses to refund!!!!! Buyer beware!!! They say I created 2 accounts and was charged a recurring charge to my cc for 4 months. Showed me a screenshot that proved I only had 1 that I canceled within the trial period. Will not refund charges even though it shows cancelation.
SCAM. STAY FAR AWAY
by Alexis42q
Thieves. They make it so it is difficult to cancel your subscription. I even cancelled my card to stop transactions just for them to magically get my new card number!?!? I guess they have access to my bank account?! Reported. Sickening to do that to people who are trying to heal
Have a Problem with Soulmates: Relationship Growth? Report Issue
Why should I report an Issue with Soulmates: Relationship Growth?
- Pulling issues faced by users like you is a good way to draw attention of Soulmates: Relationship Growth to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Soulmates: Relationship Growth customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Soulmates: Relationship Growth.
