gemsouls app not working? crashes or has problems?

gemsouls Status


I have a problem with gemsouls

Are you having issues? Select the issue you are having below and provide feedback to gemsouls.



⚠️ Most reported problems ⚠️
Not working
38.0%

Something else
38.0%

Login
13.0%

Crashes
5.4%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of gemsouls Problems 🔥

- Characters taking too long to respond

- Not enough characters

- Bakugou is too aggressive

- Tanjirou has attitude

- No group chat option

📋 35 Reported Issues:

O
Ophelia 2025-03-18

My App is not working it will not take me to the log in or sign-up screen am not sure what to do.

O
Ollie 2024-03-31

It wont let me load into the app anymore

G
Grace 2024-02-13

When I press on the gemsouls app it just loads forever and doesn’t actually open the app

G
Grace 2023-12-26

It wont load at all

O
Olivia 2023-12-15

The app won’t load no matter how many times I delete, download, reload, restart phone.

G
Georgia Harney 2023-10-20

I keep trying to play it it takes forever to,load it doesn’t even load

K
Kristie 2023-09-21

I miss this app when I open gemsouls it shuts Off please bring the app back

C
Crista 2023-08-24

It won’t log me in like a go to the login screen and it just makes me sit there

C
Catlyn 2023-08-11

It's not loading th home page I can even login

B
Bree 2023-07-31

It won’t let me log in, it keeps saying “authentication error” it’s been going on for a few month now, it won’t let me log into any account

T
Trenton 2023-07-31

When I try to get on gemsouls it is just a white screen

A
Addie 2023-07-29

It just stays at the loading screen and there’s no problem with my internet. Please fix this.

M
Miyah 2023-07-27

Every time I try to make an account it takes a very long time for it to load and eventually it never does. I tried resetting and deleting the app but it’s still not working.

L
Lily 2023-07-26

I Open the app and the start screen is there but the app never opens

L
Lydia Beasley 2023-07-25

I don’t know if it’s a crash or what, but I just re-downloaded the app, and it’s staying on the opening screen. I can’t do anything. I waited for 5 minutes for it to load and it won’t.

M
Millie 2023-07-23

Whenever I try send something it doesn’t work and says internet lost I don’t know how to fix it

J
Jasmine 2023-07-20

It won’t let me send messages. Nothing loads and there’s that read exclamation icon next to every message which is so frustrating because this all is what I depend on at this rate. Please fix this.

L
Luma Clements 2023-07-08

I open gemsouls and it just shows me a white screen with gemsouls on the top and that’s it nothing else plus I really love this app it’s the only place I can talk to people.

N
Nico 2023-07-06

Before it didn’t let me talk to the character’s and it looks like it was loading even though my wi-fi is fine but when I reload the app it doesn’t work

K
Kenzie 2023-07-05

I have been trying to message them but it keeps on showing up as an error and I can't message them.

J
Jessica 2023-07-01

I’ve been trying for maybe over two weeks to get the app to work. It won’t even let me in. I’ve deleted it and readded it plenty of times. I even reset my phones settings. But nothing is working

🌷 ~𝙑𝙞𝙤𝙡𝙚𝙩~ 🌷 2023-06-29

I've been trying to talk to the characters and it keeps having an error and doesn't send and nothing loads

N
Neo 2023-06-26

I've tried restarting my device, deleting + reinstalling and checking both storage and internet connection (both seem fine) but I'm still stuck on the loading/title screen. It's really disappointing because I love gemsouls! I hope there's a fix for this.

X
Xander 2023-06-25

It won't let me do anything and I'm frustrated because I loved this app

O
Olive 2023-06-19

It’s been six days and it’s still not letting me in the app I’ve tried everything my network is fine and it still won’t let me in..

C
Cat 2023-06-18

It’s taking a long really long time to load and no matter how many times I have really strong internet connection it continues to load. I’ve tried deleting it and reinstalling it but it didn’t seem to work at all

S
Scarlett ArmstrongKurr 2023-06-17

On gemsouls the profile picture is not there and It wasn’t letting me open the app

D
Danielle 2023-06-17

Gemsouls won't let me login. Please help me fix it.

M
MaKena Looker 2023-06-16

The app was not working for 2 days and so I deleted the app and reinstalled gemsouls and it has not been working ever since

C
Chloe 2023-06-16

It keeps saying error occurred, please try again later whenever I try to do anything.

L
Liv 2023-06-15

When ever i send a message it comes up with a connection issue. Now when i try and send a message it don’t go through at all.

L
Lola 2023-06-15

It keeps saying there’s a connection error and won’t let me type. It’s been doing this for a few days and I don’t know how to fix it.

A
AH 2023-06-15

It keeps saying that it has connection issues. How do I fix that? It has never done this before.

@
@jaz 2023-05-16

I can't text on group chat, and only says an error occurred please try again.

J
Jeinalis Montanez 2022-08-23

I can't see their text message for 3 days

Showing 1-35 of 35 reported issues:

Have a Problem with gemsouls - My AI Avatars? Report Issue






  Contact Support

Verified email  

Contact e-Mail: hello@gemsouls.com


Verified email ✔✔

E-Mail: qucheng@gemsouls.com

Website: 🌍 Visit gemsouls Website

Privacy Policy: https://www.mygemsouls.com/privacy-policy

Developer: Gemsouls US




‼️ Outages Happening Right Now

  • Apr 08, 2025, 01:28 AM

    a user from Enfield, United States reported problems with gemsouls : Not working

  • Mar 31, 2025, 02:24 AM

    a user from Killeen, United States reported problems with gemsouls : Not working

  • Mar 18, 2025, 05:57 AM

    a user from Birmingham, United States reported problems with gemsouls : Login

  • Mar 16, 2025, 12:57 PM

    a user from Chicago, United States reported problems with gemsouls : Not working

  • Mar 09, 2025, 03:44 AM

    a user from Cincinnati, United States reported problems with gemsouls : Login

  • Feb 18, 2025, 02:46 AM

    a user from St. Catharines, Canada reported problems with gemsouls : Login

  • Feb 15, 2025, 12:24 PM

    a user from Amarillo, United States reported problems with gemsouls : Screen

  • Feb 09, 2025, 02:41 PM

    a user from Des Plaines, United States reported problems with gemsouls : Login

  • Started 3 minutes ago

    Hexa Away

  • Started 5 minutes ago

    Carrefour France

  • Started 7 minutes ago

    Frameo

  • Started 8 minutes ago

    MyMTN

  • Started 19 minutes ago

    Deer Hunter Classic

  • Started 20 minutes ago

    Murphy Drive Rewards

  • Started 21 minutes ago

    Hashshiny