Contact Go Tesla Support
Company Name: Liftango
About: The Tesla Go Carpool app eases congestion and reduces CO2 emissions by helping
you ride to work, together in a Carpool. Supporting Tesla’s mission for a more
sustainable future.
Go Tesla Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Tesla Go Carpool Website
Privacy Policy: https://www.liftango.com/privacy-hub/tesla-go-carpool-privacy-policy
Developer: Liftango
3 Most reported problems 😔💔
Poor UI design
by NBT-12345
I am not even sure where to start. The fact that there is 1.7 ratings says a lot of what the app is capable for. Anyhow I will try to pinpoint the exact issues and hopefully be able to fulfill the ultimate goal of shared rides.
1. App doesn’t let me select the rider although I see a list available. There is no selection button or anything that does it. I hope the developers try to use the app themselves.
2. If the whole intent is to share rides the app should simply let me select an individual for the ride. The app doesn’t let me select the old people . Although the same people can easily text and make arrangement as a help anyhow. Again point of app is defeated.
3. Lot of people have already mentioned the complete trip so won’t repeat again.
4. I can’t copy the address in google maps directly. At the bare minimum if the app can’t support map you can atleast make it to start navigation in one of the apps.
The list is long but I really hope the developers try to use the app themselves and experience the front end. The ultimate objective of shared rides is not happening with this version for sure.
unable to complete rides
by Binkadoooooooo
the buttons dont even appear to confirm the rides so nobodys getting paid. thanks again, you just love taking ur employees money i guess.
App works well - incentives not paying out
by Trackmyfreedom
Update - myself and a few others who use this app aren’t receiving the daily incentive, and haven’t in a while it seems after checking it.
App works well, the only feedback I can think about giving is make the trips more automated without having to manually complete ride. It’s not even an issue, just an idea to throw your way.
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