RealPage Accounting Status

Last Updated on 2024-05-10 by RealPage, Inc.

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Common RealPage Accounting Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot RealPage Accounting app on iOS and Android devices. Solve all RealPage Accounting app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

RealPage Accounting iPhone Issues and Solutions

RealPage Accounting iOS app crashes, not working, errors
RealPage Accounting iOS app network issues
RealPage Accounting on iOS has black/white screen

RealPage Accounting Android App Issues and Solutions

RealPage Accounting has errors/crashing/not working
RealPage Accounting server network connectivity issues
RealPage Accounting has black screen

RealPage Accounting iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever RealPage Accounting app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix RealPage Accounting app crashes or not working on Iphone (iOS):

Close and restart the RealPage Accounting app on iPhone
Update RealPage Accounting app to the Latest Version for iOS
Uninstall and reinstall RealPage Accounting iPhone app
Update your iPhone to the latest iOS version

Fix RealPage Accounting on iPhone unable to connect to server/internet connection issues::

To resolve RealPage Accounting network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix RealPage Accounting black/white screen (blank screen) on iPhone:

Follow the RealPage Accounting iOS app troubleshooting guide Here →

RealPage Accounting Android App Issues and Solutions

Fix RealPage Accounting not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent RealPage Accounting app issues:

Force Stop the RealPage Accounting App
1. On android, goto "Settings" » click RealPage Accounting app. » click "Force Stop".

Update RealPage Accounting to the latest version on PlayStore

Clear RealPage Accounting App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "RealPage Accounting app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch RealPage Accounting.

Fix RealPage Accounting unable to contact server/ RealPage Accounting internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click RealPage Accounting » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got RealPage Accounting » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch RealPage Accounting on android.

Solve RealPage Accounting black/white screens issue on Android:

Follow the RealPage Accounting android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at RealPage, Inc., developers of RealPage Accounting.

About this app

Designed by RealPage, a leading provider of property management solutions, to empower our customers to enter and review or approve transactions created in RealPage Accounting. Access RealPage Accounting to approve transactions, create invoices, submit expenses reports or shop online. You will need to be a part of RealPage Unified Platform to login to RealPage Accounting Mobile.