Contact Fahlo Animal Tracker Support

Ordered three bracelets that never came. I received 2 pair of cheap sunglasses instead. Contacted fahlo customer service through email & never received a response. This company is a total sham. DO NOT PURCHASE ANYTHING FROM THEM.

TOTAL BULLSHIT! THEY ARE BEAUTIFUL BUT THE IDIOTS MAILED 2 OF THE IDENTICAL BRACELETS IN ONE ENVELOPE, THEY WANT ME TO TALK WITH A "JUST ANSWER" PERSON, WAS CHARGED 55$ AND THEY ARE NOT LETTING ME CANCEL FOR REFUND WILL NEVER BUY AGAIN AND WILL TELL EVERYONE!!!!! TO NOT BUY THEM AGAIN!!!!!!

10/7/23 I now have 5 animals that i am trying to track. I believe my turtle (Cheddah)tracking is out of whack. She was tracked crossing a huge area of land then back out to sea and hasn't moved since Sept 19. I can't imagine a sea turtle crossing that expanse of land. My elephant (Habiba) hasn't moved since June 4th. My polar bear moved on Sept 29 so that must to be ok so far. My dolphin and shark are current. I realize this is a way to raise funds to help these animals etc but I think we should be made aware that an animals tracking may be interrupted for 4 months or so. Or in the case of my turtle I just think that tracking was completely off. I wanted to finish my collection by purchasing all the different wildlife available, but I enjoy the tracking and am hesitant.

My son bought an elephant bracelet for his girlfriend.. when she downloaded the app, it says her elephant has not moved in 4 months…. Elephants name is Jenga…. Whole point of the bracelet was so she could track it. .. not worth it if it’s not moving (dead? Not being tracked anymore..?).. can you please advise why Jenga the elephant is not moving?

Please resend the scanner cards that I purchased for my animals the shark's name is Babu the turtle's name is Emma the polar bear is Bobby and Larry is the penguin thanks please respond so I know that you got this

This is my third email. I would like support as to how to get my bracelet fixed. My bracelet broke. I have Loeku the young male lion. What can I do to replace it? PLEASE respond. Thank you! Judee Guay 801-884-3065 4017 Flaming Peak Ct Las Vegas, NV 89129

Fahlo tracking is not working. For the price people should be able to track their animal or give them a refund

I have been trying to get a response from Fahlo all week. Nothing. The bracelet I ordered is much smaller than the other 3 I ordered - it doesn't fit. Would like them to send a replacement. Where is their customer service department?

I purchased a bracelet for my grandchildren who are twins....(lion and shark). I was so excited to give it to them but when they downloaded their app, the shark shows that there has been no update since 9/23/22. Then everyone at the party told him the shark probably died.....is this true? He is heartbroken and I feel so bad.

I bought my bracelet today and it is already been two months since my turtle was tracked. Can I get a replacement that works?

Not tracking

Hello, I was SO excited to receive my penguin bracelet….but so disappointed when i opened it! The bracelet had broken and the beads we’re laying all inside the envelope :( I didn’t even get to wear it….I want to know what can I do about this? Thank you very much! Patti McGinnis

Did you get my order yesterday?